- Accept ownership effectively by taking phone and email order
- Keep customer satisfaction at the core of every decision and behavior and creating a positive internal customer service experience.
- Solve customer complaints and inquiries
- Manage large amounts of inbound and outbound calls and emails in a timely manner
- Identify customers' needs, clarify information, research issues and provide solutions and/or alternatives
- Seize opportunities to upsell products with incoming orders
- Build sustainable relationships and engage customers by going the extra mile
- Meet personal/team qualitative and quantitative targets
- Positive Internal Customer Service
- Follow up calls on previous orders
- Cold calling potential clients
- Follow communication "scripts" when doing follow-ups and cold calls
- 1 year of proven experience in a customer support role (required)
- Quick Books experience (preferred)
- Previous food service experience helpful (preferred)
- Strong phone and verbal communication skills along with active listening
- Customer focus and adaptability to different personality types
- Ability to multi-task, set priorities and manage time effectively
- Self-motivated and able to work independently
- Dependable and timely
- Quick Books experience helpful
- Previous food service experience helpful
-
Guest Experience Representative
4 weeks ago
Iacofano Group, LLC Charleston, United StatesSummary of Position: · Iacofano's Guest Experience Representative is the liaison between our company and its current and potential customers and employees. The successful candidate will be able to accept ownership for effectively solving customer and employee issues, complaints ...
-
Guest Experience Representative
2 weeks ago
Iacofano Group, LLC Charleston, United StatesIacofanos Guest Experience Representative is the liaison between our company and its current and potential customers and employees. The successful candidate will be able to accept ownership for effectively solving customer and employee issues, compl Customer Service, Guest Experi ...
-
Iacofano Group, LLC Charleston, United States Part timeIacofanos Guest Experience Representative is the liaison between our company and its current and potential customers and employees. The successful candidate will be able to accept ownership for effectively solving customer and employee issues, compl Guest Experience, Guest, Repre ...
-
Diesel Technician/Mechanic III
2 weeks ago
Penske Truck Leasing North Charleston, United States Full time3166 Ancrum Rd, Ladson, SC 29456 · $5,000 Sign On Bonus · What's the Job? · Ready to accelerate your career while helping our customers move forward? As a Technician at Penske, you'll do exactly that. Here, you'll do preventative maintenance and minor repairs on the newest and be ...
-
Shift Supervisor
4 days ago
Revelations Counseling & Consulting Virginia, United StatesSupervises, trains, coaches and develps the Customer Service Representative team. Supervises the daily operations and drives performance in the Customer Service Contact Center. Ensures production, accuracy and quality metrics are met in a multichannel contact center environment t ...
-
Territory Sales Representative
1 week ago
Southeastern Equipment Company South Charleston, United States SalesSoutheastern Equipment is looking for a territory sales representative to handle a territory in the South Charleston, WV area. (South of Route 50) This position is HYBRID and works the territory from their location. · Southeastern Equipment is a rock solid, family owned equipment ...
-
Outside Sales Representative
5 days ago
AMERICAN METALS SUPPLY LLC Charleston, United StatesAmerican Metals Supply is a growing metals distributor servicing the southeastern part of the USA with offices located in Charlotte, NC. Company was formed by a highly experienced group of people with many years of exposure to the aluminum market. We have developed systems and co ...
-
The Sherwin-Williams Company Charleston, United StatesThe purpose of this position is to contribute to the business unit and division performance by generating General Industrial product sales and profit. This will be accomplished through the motivation, coaching, development and management of dedicated General Industrial Sales Repr ...
-
Part-time Nabisco Retail Merchandiser
4 days ago
Mondelēz International Virginia, United States Part timeDescription · Join our Mission to Lead the Future of Snacking AT Mondelēz International · Part Time Nabisco Merchandiser · Join our team of Part Time Nabisco Merchandiser and fulfill the merchandising needs of our customers through communication & relationship building, stocking ...
-
Patient Service Representative 2
1 day ago
Inova Virginia, United States Full timeThe Patient Service Representative 2 demonstrates accountability, accuracy, and effective communication skills relative to departmental goals. Responsible for inbound calls from a minimum of two departments to support patients in scheduling, completes all registration processes, ...
-
Senior Site Safety Supervisor
17 hours ago
Clayco Virginia, United StatesAbout Us: · Clayco is a full-service, turnkey real estate development, master planning, architecture, engineering and construction firm that safely delivers clients across North America the highest quality solutions on time, on budget, and above and beyond expectations. With $5.8 ...
-
Full-time Nabisco Merchandiser/Order Writer
4 days ago
Mondelēz International Virginia, United States Full timeDescription · Join our Mission to Lead the Future of Snacking AT Mondelēz International · Full Time Nabisco Merchandiser/Order Writer · Join our team of Full Time Nabisco Merchandiser/Order Writers and fulfill the merchandising needs of our customers through communication & rela ...
-
Part Time Nabisco Merchandiser/Order Writer
2 weeks ago
Mondelēz International West Virginia, United States Part timeDescription · Join our Mission to Lead the Future of Snacking AT Mondelēz International · Part Time Nabisco Merchandiser/Order Writer · Join our team of Part Time Nabisco Merchandiser and fulfill the merchandising needs of our customers through communication & relationship bui ...
-
Travel Registered Respiratory Therapist
2 weeks ago
ADN Healthcare Charleston, United StatesADN Healthcare is seeking an experienced Registered Respiratory Therapist for an exciting Travel Allied job in Charleston, SC. Shift: 3x12 hr nights Start Date: 06/17/2024 Duration: 13 weeks Pay: $1638 / Week About ADN Healthcare: · ADN Healthcare is an industry leading healthca ...
-
Route Sales Representative
3 days ago
JobGiraffe Charleston, United States*Route Sales / Customer Service / Merchandising* · *Route Sales Representative* · _*$50,000 guaranteed base salary (non-recoverable draw) paid biweekly with commissions in excess of 50k paid monthly.*_ · _*15% commission plus mileage reimbursement up to $950 per month and great c ...
-
Cadet Ambassador
4 days ago
The Citadel Charleston, United StatesJob Description: · Each year, thousands of students and families visit The Citadel. Reporting directly to the Office of Admissions, The Cadet Ambassador Program offers current Citadel Cadets an opportunity to represent and promote The Citadel to those prospective cadets, familie ...
-
Customer Service Rep
3 weeks ago
Waste Connections US, Inc Virginia, United States Full timeAmerican Disposal Services is looking for a Customer Service Representative to join the team at our hauling location in Manassas, VA . · The Customer Service Representative (CSR) fields calls from Customers and works to resolve problems they raise concerning service or billing. ...
-
Circle K North Charleston, United States Part timeStore : 8700 And 8730 Rivers Ave, N Charleston, South Carolina 29406 Availability - Shift/Days Flexible Availability Customer Service Representative · We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, ...
-
Circle K North Charleston, United States Part timeStore : 7500 Dorchester Rd, North Charleston, South Carolina 29418 Availability - Shift/Days Flexible Availability Customer Service Representative · We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, f ...
-
Travel Registered Respiratory Therapist
1 week ago
ADN Healthcare Charleston, United StatesADN Healthcare is seeking an experienced Registered Respiratory Therapist for an exciting Travel Allied job in Charleston, SC. Shift: 3x12 hr days Start Date: 06/24/2024 Duration: 13 weeks Pay: $1638 / Week About ADN Healthcare: · ADN Healthcare is an industry leading healthcare ...
Part-Time Guest Experience Representative, Charleston - Iacofano Group, LLC
Description
Summary of Position:Iacofano's Guest Experience Representative is the liaison between our company and its current and potential customers and employees. The successful candidate will be able to accept ownership for effectively solving customer and employee issues, complaints and inquiries; keeping customer satisfaction at the core of every decision. Representatives are expected to perform all duties via established policies and procedures, while demonstrating excellent telephone and email etiquette in a professional and courteous manner.
Duties & Responsibilities:
Qualifications:
$20/hr