Field Service Technician - Syracuse, New York, United States
4 hours ago
Job description
ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps.Unless specifically stated otherwise, this role is "On-Site" at the location detailed in the job post.
Field Service Technician (Diesel Mechanic, Utility Equipment)
Salary Range:
$35.00 To $43.00 Hourly
Custom Truck One Source (CTOS) 6177 South Bay Road, Cicero, NY 13039
Field Service Tech based in Greater Syracuse area.
PM's & Repair of Utility Trucks and Equipment. Hydraulics, electrical wiring, diesel.
Bucket trucks, diggers, truck-mounted cranes. Check out Custom Truck One Source
CTOS provides a Utility Truck equipped with a welder, crane, company computer and phone.
Rebuilding America Starts Here:
True to our name, Custom Truck One Source "CTOS" designs, assembles, sells, rents, and services trucks, cranes, and other heavy equipment.
Summary:
Primary responsibility is to perform vehicle troubleshooting, repair and maintenance work on chassis and track mounted aerials, digger derricks, cranes, high rail, and other equipment, in accordance with dealer and factory standards, in the field.
Must be able to travel overnight when needed.
Pay based on experience, over-time as needed, healthcare plan, paid time off, 401k match, training, uniforms safety-boot & safety glasses allowance, Tool discount program
On-going Service Technician Training "STEP" check out STEP program
Essential Duties and Responsibilities:
Reports to Service Manager, who will provide brief description of issues and supporting information related to the vehicle.
Read and interpret equipment manuals and repair orders/instructions to perform required maintenance and service. (Must have the ability to utilize laptop, etc. to be able to access needed information and perform diagnostic tests.)
Performs work as outlined in work instructions set forth by Service Manager; efficiently, accurately, and in accordance with Custom Truck One Source standards.
Diagnosis and repair LMI Diagnostics (Load Moment Indicator) and CAN bus (Controller Area Network)Experience troubleshooting and repair of Utility trucks & Equipment including electrical and hydraulics.
Inspects and services vehicles and makes repairs and adjustments both at the service center and in the field.
Verify work performed, road test vehicles as necessary.
Prepare inspection reports, repair orders (recording service time and parts costs) and timecards completely and accurately.
Tag all warranty and core parts for return.
Advises management immediately if additional work is needed, if work outlined is not needed, or if repairs cannot be completed within the time promised.
Attends CTOS safety training and follows all safety requirements.Attends CTOS and factory -sponsored training classes.
Understand and follow federal, state and local regulations such as those governing the disposal of hazardous wastes.
Communicate easily with customers and internal departments to ensure minimal equipment downtime.
Flexibility to travel beyond the area of coverage, based on business need.
Work closely with Service Manager to grow and improve customer satisfaction.
Additional duties or responsibilities as designated by the Service Manager.
Additional Qualifications/Responsibilities
Preferred Skills:
Electrical, schematic / blueprints, hydraulic, welding, and related experience
Experience with Quick Serve, DTNA, or related diagnostic software.
DOT, ANSI, and Dielectric testing desired
Requirements:
High School diploma or GED.
Five years of related experience. (Shop Tech and Field Tech)
Must hold a valid driver's license. (CDL Class B a plus)
Must have your own tools.
Proficient in documentation using software, meeting deadlines and schedules.
Mental/Physical
Requirements:
Ability to regularly work in outside weather conditions, including wet and/or humid conditions. The employee is occasionally exposed to extreme cold, and extreme heat. The noise level in the work environment is usually moderate to loud.
Positive attitude, professionalism, Punctual attendance.
Physical capability for lifting, carrying, pushing, and pulling.
The ability to bend, stoop, and lift, up to 50 lbs.
Comfort with heights and manual labor.
Manual dexterity for operating tools and equipment.
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