- Connect with the housekeeping department to ensure guest accommodations are ready
- General bookkeeping: ensure all hotel guest account information is accurate and up-to-date
- Field customer complaints when necessary
- Take incoming calls, online and in-person room bookings requests, and answer questions about guests' needs involving room rates, available rooms, amenities, rewards programs, and special requests
- Welcome, register, check-in, and check out guests staying at the hotel, provide keys and room numbers, and record credit card information
- Possesses strong customer service skills, interpersonal skills, organizational skills, and time management skills
- Must have graduated high school, received a GED or equivalent
- Has previous experience or working knowledge of Microsoft Office and reservation management systems
- 1+ year of hotel industry experience or related job preferred
- Well-versed in taking telephone calls and handling stressful situations
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Front Desk Clerk
1 week ago
Red Roof Hotel Tifton, United StatesWe are looking for a Hotel Front Desk Agent to serve as our guests' first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and ame ...
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Hotel Front Desk Clerk
5 days ago
SpringHill Suites Tifton, United StatesJob Description · Job DescriptionWe are searching for an enthusiastic, service-focused hotel front desk agent to join our guest services team. You'll welcome guests, manage accounts, answer inquiries and field complaints to ensure we deliver an excellent experience to every guest ...
Hotel Front Desk Receptionist - Tifton, United States - Hampton Inn & Suites
Description
Job Description
Job DescriptionDo you have a passion for service and love to put a smile on people's faces? Then you might be an excellent fit for the hotel front desk agent position on our guest services team You'll welcome guests, manage their account information, and ensure they have everything they need for an exceptional stay. Job seekers interested in working in a high-energy environment with growth opportunities and flexible hours should start their application todayCompensation:$10 - $10.50 hourly
Responsibilities:We have 96 rooms available. Located right off of 75. Join our happy family. Our Hotel is loved by so many Guests, they can trust us, to stay and feel safe. They know what they are getting when staying with us. They know that our Team will deliver the friendliest service with the cleanest, most comfortable rooms in our area. We want our Guests to know they will receive the BEST STAY EVER We are proud of our property and our Team Members. Guests compliment our Friendly Team Members daily. It's our team members in every department that keep our property looking and feeling so amazing.