General Manager - RISE Uptown Hotel Phoenix (130K - 135K)
23 hours ago
Job description
Position Summary:
A rare opportunity to lead a one kind boutique hotel into its next chapter. RISE Uptown Phoenix is not your typical hotel.
It's a vibrant, design forward, personality driven boutique property with enormous potential—and we're looking for a General Manager who sees that potential and knows how to unlock it.
The hotel is ready for a strong, strategic, and inspiring leader who can elevate performance, sharpen operations, and rebuild a culture of excellence.
This is a role for a hotelier who is as comfortable rolling up their sleeves as they are steering a team toward long term success.
What You'll DoLead the full operational and financial turnaround of a uniquely positioned boutique hotel.
Rebuild and inspire a high performing team rooted in accountability, service excellence, and pride. Team varies by season but in average it's around 50 team members.
Strengthen guest satisfaction through hands on engagement, visibility, and a commitment to memorable experiences
Drive revenue growth through creative programming, community engagement, and strong commercial strategy
Implement disciplined operational standards that improve efficiency, consistency, and profitability
Partner closely with ownership to set clear goals, track performance, and execute a shared vision
Foster a culture where hospitality feels personal, thoughtful, and unmistakably RISE
Who You Are
We're seeking a well-rounded, entrepreneurial hotelier with the leadership presence to turn around a business and the humility to jump in & support wherever needed.
Operationally sharp, with a deep understanding of rooms, F&B, revenue management, and guest experience
A culture builder who knows how to motivate, coach, and elevate a team through change
Financially savvy, with a track record of improving margins, controlling costs, and growing topline revenue
Calm under pressure, decisive, and solutions oriented
Creative, embracing the boutique spirit and finding ways to make the property stand out in the market
Resilient, energized by the challenge of turning around performance and shaping a new chapter
Qualifications
10+ years of hotel leadership experience, including at least 2 years as a General Manager or Director of Operation
Proven success leading a hotel through operational or financial improvement
Strong background in boutique, lifestyle, or independent hotels preferred
Demonstrated ability to build and retain high performing teams
Experience managing both rooms and F&B operations
Excellent communication, organizational, and leadership skills
Local Market Experience – Strongly Preferred
Local knowledge of the Phoenix hospitality market, including seasonal demand patterns, Uptown/Midtown guest demographics, local competitors, and established relationships with area corporate accounts, vendors, and community organizations.
Familiarity with key local attractions that influence visitor trends, such as the Heard Museum, Phoenix Art Museum, Camelback Mountain, Uptown Farmers Market, and Roosevelt Row's First Fridays.
Returning candidates relocating back to Phoenix who already understand the region's culture and business climate are welcome to apply.
This job description is not an exhaustive list of all job functions that are required of an employee in this position.
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