Team Leader, Design - Richmond - Crate & Barrel

    Crate & Barrel
    Crate & Barrel Richmond

    18 hours ago

    Description

    Driven and customer-focused, the Team Leader – Design Services & Trade leads daily operations of the design and trade business while coaching the team to deliver exceptional service and achieve sales goals.

    Reporting to the Assistant Store Leader – Design & Trade, you drive the in-store customer experience through customer acquisition and retention initiatives, including CBHCC, clienteling, and design service appointments.

    You oversee the design desk operations—managing sales aids, supplies, mobile sales technology, and brand presentation—while partnering with the Design Coordinator on appointment management and sales aid replenishment.

    As a mentor and collaborator, you empower your team, support business development through Trade, Business Sales, and pipeline management, and act on store KPIs to maximize sales and design services performance.

    A day in the life as a Team Leader, Design & Trade...
    Lead designated team and manage associate workload as determined in partnership with the Assistant Store Leader

    Coach associates on exceptional performance and maintain a strong visible presence in the department/work area

    In coordination with the Assistant Store Leader, support all aspects of performance and development for the designated team to encourage professional growth

    Provide specific and timely feedback about performance directly to associates and share observations with the Assistant Store Leader

    Partner with the Assistant Store Leader to train and develop associates on product knowledge, selling, customer service, operations, visual, policies and procedures, as applicable

    Possess a complete understanding and awareness of applicable company systems, policies and procedures including loss prevention, security and safety guidelines as outlined in the Crate and Barrel/CB2 Associate Guide

    Focus on promoting sales as they pertain to, or are driven by, position and acting as the Leader On Duty (LOD)

    Communicate regularly with the Assistant Store Leader to review business results, execution of plans/strategies, customer feedback and associate performance

    Ensure all customers are provided gracious, quick and efficient service through setting expectations and modeling behaviors

    What you'll bring to the table...
    Strong communication and interpersonal skills

    Excellent organizational and time management skills

    Strong problem solving skills

    Demonstrated ability to execute and drive results

    Strong delegation skills

    Data entry skills


    Required to spend significant time on the sales floor, interacting with customers, observing day to day operations, coaching, and helping whenever and wherever needed.

    Ability to work a full time flexible schedule including nights, weekends, and holidays, as needed.

    We'd love to hear from you if you have...
    1+ years customer service or retail leadership experience

    Experience with Microsoft Office, Google applications, computer systems and tablet devices

    Full-Time roles:
    open availability to work flexible hours on weekdays, evenings and weekends

    By applying, you consent to your information being transmitted to the Employer by SonicJobs.
    See Crate & Barrel Privacy Policy at legal/talent-acquisition-privacy-notice/ and SonicJobs Privacy Policy at us/privacy-policy and Terms of Use at us/terms-conditions

  • Work in company

    Virginia Transportation Engineering Design Leader

    Only for registered members

    · Kleinfelder is committed to a people-first culture and technical excellence. · The company seeks a Virginia Transportation Engineering Design Leader to join the Mid-Atlantic Team. · ...

    Richmond, VA

    2 weeks ago

  • Work in company

    Virginia Transportation Engineering Design Leader

    Only for registered members

    Take Your Design Career to the Next Level · Kleinfelder is committed to a people-first culture and technical excellence. · The company seeks a Transportation Engineering Design Leader for its Mid-Atlantic Team. · ...

    Richmond

    2 weeks ago

  • Work in company

    Assistant Store Leader, Customer Experience

    Crate & Barrel

    Strategic and service-driven, the Assistant Store Leader – Customer Experience & Outreach drives sales and engagement through hands-on leadership and a passion for delivering results. In this role, you lead sales and service programs, train and coach associates, and implement eng ...

    Richmond $40,000 - $60,000 (USD) per year

    18 hours ago

  • Work in company

    Higher Education Team Leader

    Only for registered members

    · Position Summary   · We seek a professional with passion and expertise in the design of Higher Education facilities to join our Richmond office as a Higher Education Team Leader. The primary role is to be a Practice/Team builder with a focus on leveraging our recently-establis ...

    Richmond, VA, US

    1 week ago

  • Work in company

    Director, Learning Experience Design

    Only for registered members

    We are seeking a visionary leader for our new Learning Experience Design organization. As the Director of Learning Experience Design, you will lead a team responsible for designing and delivering enterprise-wide learning experiences across Capital One. · ...

    Richmond, VA

    1 month ago

  • Work in company

    LVR Representative I

    CHEP

    CHEP is a global leader in the provision of pallet and container pooling services. With 347 million units in our fleet, we help move more goods to more people, in more places than any other organization on earth. · Job Description · We are seeking a motivated LVR Representative I ...

    Richmond Full time

    14 hours ago

  • Work in company

    Jr. Email Designer

    Only for registered members

    A leader in the financial services industry is hiring an Jr. Email Designer/Developer in Richmond , VA for a full-time position. · HTML coding and development for Email using responsive design and email coding best practicesProduce clean, technically accurate filesPartner with in ...

    Richmond, VA

    1 month ago

  • Work in company

    Email Designer/Developer

    Only for registered members

    A leader in the financial services industry is hiring an HTML Email Designer/Developer in Richmond, VA for a full-time position. · ...

    Richmond, VA

    1 month ago

  • Work in company

    Senior Manager, Learning

    Only for registered members

    The Senior Manager of Learning & Development is responsible for translating business strategy into an enterprise learning agenda. · ...

    Richmond, VA

    1 month ago

  • Work in company

    Associate UX Director

    Only for registered members

    CapTech is an award-winning consulting firm that collaborates with clients to achieve what's possible through the power of technology. At CapTech, we're passionate about the work we do and the results we achieve for our clients. From the outset, our founders shared a collective p ...

    Richmond, VA $110,000 - $180,000 (USD) per year

    6 days ago

  • Work in company

    Associate UX Director

    Only for registered members

    · Company Description · CapTech is an award-winning consulting firm that collaborates with clients to achieve what's possible through the power of technology. At CapTech, we're passionate about the work we do and the results we achieve for our clients. From the outset, our found ...

    Richmond, VA, USA $110,000 - $180,000 (USD) per year

    6 days ago

  • Work in company

    Trade Consultant

    Only for registered members

    Description · RH at its core is about taste, and we believe the idea of scaling taste is large and far reaching. · The RH brand attracts the best designers, artisans, manufacturers and talent in our industry, scaling and rendering their work more valuable across our integrated pl ...

    Richmond, VA, United States $80,000 - $160,000 (USD) per year

    1 week ago

  • Work in company

    Sr. Project Manager

    Only for registered members

    We are seeking a licensed Architect with 15+ years of experience to serve as a Senior Project Manager for K–12 and higher education architectural projects. · ...

    Richmond, VA

    1 month ago

  • Work in company

    Enterprise Architect- Infrastructure

    Only for registered members

    The Enterprise Architect is a strategic leader responsible for aligning technology solutions with business strategies and objectives. · This role involves designing, architecting, and creating roadmaps for technologies to ensure they support the overall IT and business strategy. ...

    Richmond, VA

    2 weeks ago

  • Work in company

    Controller

    confidential

    The role of Controller at this client requires a strategic financial leader with a strong focus on operational excellence and team development. The Controller will report to the Chief Financial Officer and supervise the accounting team, overseeing the financial reporting function ...

    Richmond $65,000 - $115,000 (USD) per year

    1 week ago

  • Work in company

    Learning Solutions Consultant, Life Sciences

    Only for registered members

    + We are seeking a Learning Solutions Consultant, Life Sciences who can serve as a strategic partner to life sciences clients. + · + +5+ years of experience in learning experience design in the pharmaceutical industry · 3+ years of experience consulting with sales training leader ...

    Richmond, VA

    1 month ago

  • Work in company

    Closet Designer/Consultant

    Only for registered members

    Join the Up Closets Team as a Closet Designer/Consultant to help our clients optimize their homes. · ...

    Richmond, VA

    2 weeks ago

  • Work in company

    Senior Transportation Leader

    Only for registered members

    Description · Do you see your career as a highway to a brighter future? Join our roadways team to drive forth our economies, our societies, and your career.  · A career in transportation is more than bridges, roads, and rail. As we plan, design, and manage projects that move peop ...

    Richmond, VA, United States

    19 hours ago

  • Work in company

    Interior Design Intern - Summer 2026 Program

    Only for registered members

    · Interior Design Intern - Summer 2026 Program · Moseley is excited to provide Summer 2026 Internships in multiple sectors within our firm. Many of our leaders started their careers as interns at Moseley Location: Richmond, VA · During your internship you can expect an opportuni ...

    Richmond, VA

    1 week ago

  • Work in company

    Interior Design Intern - Summer 2026 Program

    Only for registered members

    Develop skills, network, and discover various building typologies through diverse projects and collaboration with clients. · ...

    Richmond, VA

    1 month ago

Jobs
>
Richmond