Director, Client Services - New York - Fohr

    Fohr
    Fohr New York

    1 hour ago

    Description

    The Director, Client Services at Fohr is a high-impact, senior leadership position designed for a strategic visionary who thrives at the intersection of brand storytelling and business growth. In this role, you aren't just managing accounts; you are architecting the future of influencer marketing for some of the world's most iconic brands. Reporting to a Senior Director or EVP, you will serve as a pillar of the Services department, overseeing a sprawling book of business and mentoring the next generation of agency leaders. You will transition from being a trusted vendor to a vital business partner, deeply embedded in your client's success.

    What You'll Do
    • Visionary Portfolio Management: Lead and inspire the execution of managed campaigns across a diverse portfolio of 5-15 premier brand clients, expertly navigating budgets that scale from $50K to over $10M.
    • Empowering Team Leadership: Act as a dedicated mentor and coach to a talented team of individuals. You will be responsible for their career trajectories, fostering an environment of growth, excellence, and high performance.
    • Strategic Growth & Fiscal Stewardship: Drive the financial health of your business unit with meticulous oversight of weekly forecasting and Salesforce management, while proactively identifying opportunities for organic account expansion.
    • Cross-Functional Synergy: Serve as the connective tissue between Strategy, Finance, Legal, and Product teams, ensuring that Fohr's proprietary technology and creative insights are seamlessly integrated into every client solution.
    • Narrative Excellence: Master the art of the "point of view" (POV), using narrative storytelling to solve complex business challenges and present Fohr's strategic recommendations with authority and flair.
    Who You Are
    • Industry Veteran: You bring years of total experience 10+ with at least 5 years in a managerial capacity. Agency and influencer experience are preferred
    • A Strategic Powerhouse: You possess a rare blend of creative intuition and analytical rigor, with a track record of excellence in scoping, high-stakes negotiations, and comprehensive campaign storytelling.
    • A Master Communicator: Whether you are presenting to a CMO or coaching a junior associate, your communication is clear, persuasive, and consistently reflects the high standards of the Fohr brand.
    • Culturally Immersed: You don't just track trends; you live them. You are deeply engaged with TikTok, Instagram, and the broader creator economy, understanding the nuances that move the needle in digital culture.
    • A Values-Driven Leader: You embody Fohr's core principles Excellence, Curiosity, and Ownership and you manage up effectively to ensure executive leadership is always aligned with your team's triumphs and challenges.
    Why Fohr?

    Fohr is the original influencer advertising agency, founded thirteen years ago on the belief that creators are the future of brand communication. We work with industry leaders like The RealReal, Calvin Klein, and Aerie, and we've been recognized as one of TIME's Fastest Growing Companies (2024) and one of FastCo's Most Innovative Places to Work (2025).

    Our Values:

    We are driven by Excellence, Individuality, Curiosity, Ownership, Camaraderie, and Optimism. If you are ready to lead a team that values different ways of thinking and strives for a level beyond "best," we want to hear from you.

    FOHR VALUES
    • Excellence – We strive not just for your best, but for a level right beyond that high mark.
    • Individuality – We have a Fohr way of doing things / Thinking differently is in our DNA.
    • Curiosity – We seek to understand the things we don't agree with, we investigate ideas before discarding them and question the status quo instead of following it.
    • Ownership - We are dependable and deliver on expectations.
    • Camaraderie – We look to build meaningful relationships in the workplace.
    • Optimism – We believe deeply in the potential of our colleagues and clients and give the support and encouragement needed to reach that potential.
    EQUAL EMPLOYMENT OPPORTUNITY STATEMENT

    Fohr is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other basis prohibited by federal, state or local laws.


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