- Consult with business units and departments to determine ERP requirements.
- Perform diagnostic tests and resolve issues.
- Install and integrate ERP software/apps.
- Provide training and support for end-users.
- Write scripts.
- Design user-friendly interfaces and functionalities.
- Prepare technical and training manuals.
- Interact with executive leadership to align IT strategy with business strategy while adhering to company policies and industry regulations.
- Assist and advise users to find the most suitable solution for their needs by developing user-friendly functionalities and interfaces.
- Be responsible for working with supervisors and staff to ensure adherence to standards and continuously evaluate the effectiveness of application systems.
- Provide guidance to executives for determining system logistics and strategy from customer service and support perspectives across multiple offices and divisions.
- Analyze problems/needs, research possible solutions and implementations using existing functionality; implement, test, and present solutions and recommend customizations if necessary.
- Utilize cross-functional collaboration and communication to quickly understand, troubleshoot, find root causes, and resolve system issues.
- Act as a liaison with the business stakeholders and IT to gather business requirements, specify processes, and recommend solutions.
- Provide technical support to Winholt associates during production, shipping, and distribution processes to complete fulfillment of all Winholt orders.
- Manage technical resources to ensure Winholt associates can complete deadlines and achieve objectives.
- Oversee our internal IT infrastructure, including but not limited to the Epicor ERP system, WAN, LAN, IP Telephony, Autodesk, and EDI Infrastructure.
- Demonstrate the ability to lead strategic planning, results-based management, and reporting.
- 10+ years of previous work experience.
- Manufacturing/Distribution background required.
- Active Directory Management.
- Add/drop/change user management.
- DNS & DHCP
- Printer Management
- File sharing management
- GPO management
- Back up Exec. Exp
- Meraki Firewalls
- Experience managing DNS records for web and email services.
- Ring Central
- MS Office 365/ Teams.
- IOS & Android Support.
- Ability to work under pressure and tight deadlines.
- Business acumen with a demonstrated ability to lead strategic planning, results-based management, and reporting.
- Understanding of typical business administration department processes and functions.
- Knowledge of Cloud Computing.
- Project management.
- Budgeting and forecasting.
- Strong communication skills with the ability to collaborate, lead, and mentor.
- Problem solving & analytical thinking.
- Bachelor's degree in a related field or technical school degree or certificate.
- Able to work in a typical office environment.
- You must be able to work on the shop or warehouse floor and follow Winholt's requirements for using PPE.
- Sit, stoop, bend, crouch, stand, walk, and carry.
- Medical, Dental, Vision, FSA
- 401K with matching
- Life Insurance, AD&D and LTD
- Paid Time Off
- Annual bonus
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ERP/IT Manager - Woodbury, United States - Winholt Equipment Group
Description
For 78 years, Winholt Equipment has been a leading USA manufacturer with a global supply chain offering innovation, experience, quality products, and trusted service. We focus on building strong, cohesive teamwork to achieve our company's future success.
Job Summary:
We are looking for an ERP/IT Manager to join our team in Woodbury, NY. This role is responsible for integrating and maintaining our Epicor ERP applications and software throughout the company. The manager also leads and manages the design and implementation of business solutions, improving business process efficiencies by utilizing our ERP Modules and technology.
Responsibilities
CORE Experience & Requirements:
Education:
Physical Requirements
What We Offer:
Winholt Equipment Corp prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Winholt Equipment conforms to the spirit and to the letter of all applicable laws and regulations.
