Digital Banking Technician - Lexington, KY

Only for registered members Lexington, KY, United States

1 month ago

Default job background
Full time

Job summary

We are seeking a Digital Banking Technician to provide first-line technical support for consumer digital banking products. The successful candidate will have excellent written and verbal communication skills, as well as proven strength in organization, time management, and interpersonal skills.

Responsibilities

  • Provides first-tier technical support for OS, browsers, devices, and system/product anomalies.
  • Executes KYC procedures to assist customers with payment holds and inquiries.

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