Inside Sales Specialist - Newport, KY
1 day ago
Job description
Full-time
Description
Inside Sales Specialist
Job Type
Full-time
Newport, KY
JOB OVERVIEW
This role is responsible for payer network expansion by prospecting, negotiating, and advancing managed care and payer contracts nationwide. The position is a sales-oriented, inside role focused on outbound outreach, relationship development, and execution of new in-network payer agreements.
The ideal candidate is a proactive, self-motivated sales professional who can independently organize, plan, and execute high-volume outreach and follow-up efforts, manage a contracting pipeline, and deliver measurable results. This individual will work closely with internal leadership, credentialing, legal, and billing teams to move contracts from initial contact through execution.
ESSENTIAL FUNCTIONS
- Prospect, identify, and pursue new payer contracting opportunities across all states, with primary focus on:
- Medicaid Managed Care Organizations (MCOs)
- Regional and delegated networks and IPAs
- Capitated plans
- Conduct high-volume outbound outreach via email and phone to payer and network decision-makers
- Manage payer relationships and contracting opportunities from initial contact through executed agreement
- Lead payer discussions related to network participation, contract structure, and reimbursement terms within established parameters
- Maintain an organized contracting pipeline, including outreach activity, responses, follow-up cadence, and next steps
- Coordinate with leadership, legal, credentialing, and licensing teams to support timely advancement and execution of contracts
- Support contract renewals, amendments, and follow-on negotiations as needed
- Ensure contract documentation is accurate, complete, and maintained in compliance with internal record-keeping policies
- Communicate contract status, risks, and milestones to internal stakeholders
- Identify and communicate payer trends, network barriers, and recurring objections across markets
- Provide feedback to leadership to inform payer targeting and outreach strategy
Requirements
PROFESSIONAL REQUIREMENTS
- Three (3) or more years of experience in inside sales, business development, or payer contracting with a demonstrated focus on outbound prospecting
- Proven ability to generate opportunities through cold outreach and persistent follow-up
- Strong negotiation and communication skills, with comfort engaging multiple stakeholders
- Ability to manage long sales cycles and maintain momentum through disciplined follow-up
- Basic understanding of managed care organizations (MCOs), including payer, network, and delegated entity structures, and how providers contract for in-network participation
- Experience managing pipelines, activity tracking, and contract documentation
- Operates with a sense of urgency and accountability to measurable outcomes
- Strong organizational skills with attention to detail
EDUCATION AND EXPERIENCE REQUIREMENTS
- Bachelor's degree in a related field (preferred) OR
- Equivalent professional experience in sales, healthcare services, or payer-related roles
KNOWLEDGE, SKILLS, AND ABILITIES
- Exceptional written and verbal communication skills, with particular strength in email-based outreach
- Strong time management and prioritization skills
- Ability to work independently in a fast-paced environment
- Proficiency with Microsoft Office and CRM or pipeline management tools
- Ability to adapt messaging and strategy based on payer feedback
PHYSICAL AND ENVIRONMENTAL DEMANDS
- Position requires sitting, walking, reaching, bending, stooping, handling objects with hands and/or fingers, talking and/or hearing, and seeing
- Position requires the ability to lift up to 50 lbs.
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