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    System Application Specialist - Pittsburgh, United States - Familylinks

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    Description

    Job Type

    Full-time

    Description

    Are you a tech-savvy problem solver with a knack for seamless system integration and optimization? Do you thrive in environments that champion innovation, collaboration, and meaningful impact? If so, we have an exciting opportunity for you to make your mark in the dynamic world of healthcare technology.

    Join us at Familylinks, an organization with more than six decades of serving diverse individuals and families in Pennsylvania through community-based programs, where technological innovation meets a culture of inclusivity, collaboration, and forward-thinking. We're on the lookout for a passionate System Application Specialist ready to dive into our dynamic systems and lead the charge for transformative change.

    At Familylinks, you'll be at the forefront of revolutionizing our healthcare applications, tackling some of the most advanced challenges in the industry. If you're ready to make a real impact and be part of a team dedicated to pushing boundaries, then we want to hear from you

    Extras of joining our team:

    Insurance

    • Four Highmark insurance plans for you and your family to choose from
    • Free vision insurance with the option for additional coverage
    • Free dental insurance
    • Flexible Spending Account (FSA) and Health Savings Account (HSA)
    • Employer sponsored life insurance
    • Employee Assistance Program (EAP)
    • Pet Insurance
    Professional
    • Four weeks of PTO in your first year
    • Eight paid holidays
    • Employee referral bonus program
    • 403(b) retirement plan matching contributions
    • Tuition reimbursement and educational stipend
    • Opportunities for career advancement
    • Public Service Student Loan Forgiveness (PSLF)
    Essential Duties and Responsibilities:
    • Develop, maintain, and/or re-establish relationships with vendors.
    • Liaise with vendors and their partners for system implementation, enhancements and integrations.
    • Identify and implement process improvements.
    • Research and recommend system enhancements.
    • Ensure system upgrades and updates are deployed in a timely fashion.
    • Develop documentation, training, and product support to staff as requested/appropriate.
    • Establish and grow external professional connections that will benefit Familylinks and position the agency as a community partner.
    • Model the organization's mission and values.
    Requirements
    • Bachelor's degree or Information Technology/Computer Science.
    • 5 or more years of proven leadership in System processes with the ability to supervise and train others to produce results, and work collaboratively in a team setting.
    • Another combination of education and experience will be considered.
    • Healthcare or Social Services experience preferred but not required.
    • Proficiency in all Office applications (Excel, Word, SharePoint, Power BI, etc.).
    • Working knowledge of HIPAA, PHI and PII.
    • Strong verbal and written communication skills are required.
    • Demonstrate analytical and strategic thinking skills.
    Familylinks takes pride in its status as an Equal Opportunity Employer. Our policies, applicable to both current team members and prospective candidates, prohibit discrimination based on race, color, religious creed, disability, ancestry, national origin, age, sex assigned at birth, sexual orientation, transgender identity, gender transition, gender identity, gender expression, military or veteran status


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