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VTC Admin with Security Clearance - Alexandria, VA, United States - Mantis Security Corporation
Description
Mantis Security is a leading specialty firm of high caliber talent who specialize in Cyber Operations, Cyber Defense, Information Assurance, Software Development, DevSecOps, Security Engineering, and Cloud EngineeringWe enable and protect our nation's most important IT assets and invest in the long-term career development of every employee We are currently looking for the next SVTC Administrator to join our team of experts
Job Details:
Provide a high level of technical understanding for problem solving and troubleshooting
Interact with hardware and software vendors to address issues when necessary
Use escalation standards and personal judgment to ensure timely resolution of problems
Provide training and support to employees when necessary
Resolve escalated trouble tickets from Service Desk
Work on-call shift rotations with other members of the department
Deploy and troubleshoot VOIP equipment such as Cisco UC equipment
Deploy and troubleshoot VOIP tools - Jabber, Microsoft Teams, WebEx, Cisco Unified Communications Manager (CUCM), Cisco Unity Connection (CUC)
Requirements:
Bachelor's degree from an accredited institute in an area applicable to the position; an additional 4 years of experience be substituted in lieu of a degree
Minimum two (2) years of relevant experience in addition to education level
Must possess current DoD 8570 IAT II and CCNA (or equivalent) certifications
Experience working in a DoD or IC environment desired
Current active TS/SCI clearance, with the ability to obtain and maintain a CI polygraph We believe that our strength is in our employees
We offer employees the chance to work with great people on projects of high importance and are committed to providing the best culture that foster's technical innovation and personal growth
To help our staff achieve a productive work-life balance, we offer a full range of highly competitive benefits for our employees and their families
For more information visit our website at