Part-time Customer Care Associate - Arden - Sona Pharmacy

    Sona Pharmacy
    Sona Pharmacy Arden

    1 day ago

    Part time
    Description

    Job Type

    Part-time

    Description

    We Are Looking For

    A Customer Care Associate at our Sona Pharmacy + Clinic who is equally as thoughtful and gracious as they are upbeat, positive, and outgoing

    Responsibilities

    The Customer Service Associate will play a personal role within our community to ensure that we consistently exceed expectations and delight our customers. This position will provide exceptional customer service and assist patients in picking up their prescriptions.

    • Assist patients and complete cash register transactions while exhibiting kind, respectful actions.
    • Provide exceptional customer service by assisting patients with inquiries and refer them to a pharmacist when necessary
    • Ensure the register balances after cash, check, and credit transactions
    • Maintain a clean and organized workstation, stock retail items, daily inventory maintenance, keep the pharmacy neat and organized
    • Assist with bagging prescriptions to prepare for pickup, shipment, and/or delivery
    • Ensure up-to-date patient information is on file and maintain HIPAA patient confidentiality
    • Assist with online shopping orders and prepare for shipment
    To thrive in this role...

    You are someone who has four key emotional skills that can't be taught:
    • Optimism
    • Curiosity to Learn
    • Drive to Improve
    • Empathy
    We believe that these qualities are innate, while technical skills can be taught.

    Requirements

    What will you need to succeed?
    • Willingness to go above and beyond
    • Exceptional customer service skills
    • Cashier's experience in a community pharmacy preferred
    • Attention to detail and ability to work in a fast-paced environment
    • Excellent communication skills
    • Understanding of over-the-counter products and pharmacy operations
    We do not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, pregnancy, military status, or any other characteristic protected by law.

    Salary Description

    $14/hr

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