Jobs
>
Milford

    Overnight Guest Services and Security - Milford, United States - MILFORD HOSPITALITY GROUP

    MILFORD HOSPITALITY GROUP
    MILFORD HOSPITALITY GROUP Milford, United States

    2 weeks ago

    Default job background
    Description

    Job Description

    Job Description

    Summary

    The Overnight Guest Services Agent has five primary responsibilities:

    1. Must act as a front desk agent on the night shift, answering phones, checking-in and checking-out guests, accepting payments, and providing other customer service.

    2. Responsible for running the Night Audit. These night auditor duties are basic and often tantamount to data entry, but a bookkeeping background is helpful.

    3. Responsible for housekeeping tasks as needed, including, but not limited to: laundry, clearing the hallways of trays or other food items left by guests outside their rooms.

    4. Setting up the Sun Room at 7 AM for breakfast service.

    5. Security of company properties.

    Front Desk Agent Responsibilities


    • Secure the hotel at the beginning of shift


    • Follow up and complete work left from the day shifts


    • Ability to operate multi-line phone


    • Provide information and explain property amenities to our guests


    • Provide courteous service to our guests and be cordial to all Team Members


    • Provide guests with information on local attractions


    • Resolves or refers to Management all guest concerns, complaints or suggestions in a continuous effort to provide superior guest service


    • Ensures management is aware of guest special requests or needs. Ensures guests' profiles are properly noted in Room Master for action by the appropriate hotel department prior to check-in

    Night Audit Principal Activities & Responsibilities

    Audit hotel paperwork to ensure the day has balanced


    • Posts room charges and taxes to guest accounts


    • Verifies all account postings and balances


    • Verifies all hotel paperwork is correct and balanced


    • Runs preliminary reports


    • Processes no shows and close of day


    • Settle guest accounts with the ability to make good business decisions regarding discounts


    • Remains current on room rates, room availability and emergency procedures


    • Remains current on groups and property events


    • Communicate effectively both orally and in writing


    • Other duties as directed by management

    Security Responsibilities


    • Patrol the interior of and the perimeter of the hotel and its properties to observe and identify potential safety risks, security risks and undesirable conditions


    • Respond to emergency situations including, but not limited to, safety hazards, fires, medical emergencies and threats to life and/or property


    • Promote safe work practices


    • Initiate preliminary investigations into incidents, as needed


    • Write reports and ensure accuracy of necessary documentation, as needed

    Physical & Mental Demands


    • Able to project a professional manner at all times


    • Able to stay calm in difficult situations


    • Must be able to stand and/or sit for long periods of time


    • Must be able to maintain focus in a high volume, fast-paced environment


    • Must be able to multi-task

    Minimum Job Requirements


    • Must be at least 18 years of age


    • High school graduate or equivalent required, college degree preferred


    • Customer Service and Accounting knowledge preferred


    • Organization and administration skills required


    • Ability to work without supervision, to organize and track multiple projects with large amounts of detail necessary


    • Ability to meet deadlines, and work well in pressure situations


    • This position is subject to pre-employment drug testing and criminal history background check



  • Infinity Systems Port Jervis, United States

    Port Jervis 'thyssenkrupp Marine Systems, with locations in Kiel, Hamburg, Bremen, Wismar, and Emden, is one of the leading global providers of submarine and naval surface vessel design, construction, and maritime security technology. Our teams and marine experts at all locations ...


  • Velocity Solutions Sparrow Bush, United States

    Job Description · You will be responsible for the support of our customer installations in the field of command and control systems in the markets of industrial security, police, fire department, and emergency services in Sparrow Bush. · You will handle and find solutions for tec ...

  • MILFORD HOSPITALITY GROUP

    Housekeeper

    2 weeks ago


    MILFORD HOSPITALITY GROUP Milford, United States

    Job Description · Job DescriptionTitle: ROOM ATTENDANT/Housekeeper · Reports to: Housekeeping Supervisor · Hours per Week: 20-30 · Overview: The purpose of this position is to ensure the cleanliness of rooms and public spaces. The Room Attendant/Housekeeper position will come in ...

  • MILFORD HOSPITALITY GROUP

    Hotel Room Attendant

    3 weeks ago


    MILFORD HOSPITALITY GROUP Milford, United States

    Job Description · Job DescriptionTitle: HOTEL ROOM ATTENDANT/Housekeeper · Reports to: Housekeeping Supervisor · Hours per Week: 30-40 · Overview: The purpose of this position is to ensure the cleanliness of rooms and public spaces. The Room Attendant/Housekeeper position will c ...

  • MILFORD HOSPITALITY GROUP

    Hotel Room Attendant

    2 weeks ago


    MILFORD HOSPITALITY GROUP Milford, United States Part time

    Job Description · Job DescriptionTitle: HOTEL ROOM ATTENDANT/Housekeeper - Part-time · Reports to: Housekeeping Supervisor · Hours per Week: 20-30 · Overview: The purpose of this position is to ensure the cleanliness of rooms and public spaces. The Room Attendant/Housekeeper pos ...

  • Service Access & Management, Inc

    Casework Supervisor

    1 week ago


    Service Access & Management, Inc Milford, United States

    Job Description · Job Description · Job Description · Join our Children and Youth Services Team · Our Children and Youth Services' vision is the creation of better futures for children, families, and communities through the infusion of SAM Values. We recognize that families come ...

  • Matrix Behavior Solutions, LLC

    Mobile Therapist

    3 weeks ago


    Matrix Behavior Solutions, LLC Milford, United States

    Job Description · Job DescriptionMatrix Behavior Solutions, LLC is seeking Behavior Consultants & Mobile Therapists to provide services in Pike County. Matrix was founded by parents of two autistic children, so we understand the complexity and needs of individuals we service as w ...

  • Matrix Behavior Solutions, LLC

    Mobile Therapist

    3 weeks ago


    Matrix Behavior Solutions, LLC Milford, United States

    Matrix Behavior Solutions, LLC is seeking Behavior Consultants & Mobile Therapists to provide services in Pike County. Matrix was founded by parents of two autistic children, so we understand the complexity and needs of individuals we service as well as the needs of our staff. · ...

  • Crimson Solutions

    Automotive Master

    1 week ago


    Crimson Solutions Mongaup Valley, United States

    EUROMASTER is a 100% subsidiary of the Michelin Group, one of the most successful companies of European origin in the world. We are the market leader in tire and car services and strive for high quality and safety in our daily work and products. · Take the opportunity and apply i ...

  • Eclipse Solutions

    Childcare worker

    1 week ago


    Eclipse Solutions Saw Creek, United States

    BRK District Association · South Franconia · Child Care Worker (m/f/d) for our BRK Daycare "Under the Rainbow" in Mörnsheim · Open Position · Part-Time · The Bavarian Red Cross - District Association South Franconia - is one of the leading providers of social services in the reg ...


  • Radiant Enterprises Hopatcong, United States

    The municipality of Niederrieden is the operator of the Maria Stern kindergarten, where currently over 120 children between the ages of approximately one year and school entry are cared for in seven groups. · We need you to strengthen our team · Your main tasks: · Supervision of ...


  • Infinity Ventures Narrowsburg, United States

    Narrowsburg's Trend-Design GmbH is an innovative, dynamic, and highly successful company that has been designing and distributing designer watches and jewelry for over 25 years. Our motivation is to offer trendy wristwatches and high-quality stainless steel and silver jewelry at ...


  • Apex Ventures Wallenpaupack Lake Estates, United States

    Location: 30627 Hannover-Misburg, Hannoversche Str. 92 | Employment type: Full/Part-time, permanent | Job ID: 838111 · What you'll be doing with us: · You love it when your guests feel right at home and you can give them your full attention? With ease, you convey to our customers ...


  • Phoenix Innovations The Hideout, United States

    Location: 50259 Pulheim-Stommeln | Employment type: Full/Part-time, permanent | Job ID: 829827 · What you'll be doing with us: · You love it when your guests feel right at home and you can give them your full attention? With ease, you convey to our customers every day the good fe ...

  • The Golub Corporation

    pharmacy tech-pt

    1 day ago


    The Golub Corporation Matamoras, United States

    SUMMARY · All work is under the direct supervision of a licensed pharmacist. Assists pharmacists in the data entry and preparation of prescriptions with the highest level of accuracy and efficiency. Assists the pharmacist with inventory ordering, receiving , reports, and drug re ...

  • Price Chopper

    pharmacy tech-pt

    4 weeks ago


    Price Chopper Matamoras, United States

    SUMMARY · All work is under the direct supervision of a licensed pharmacist. Assists pharmacists in the data entry and preparation of prescriptions with the highest level of accuracy and efficiency. Assists the pharmacist with inventory ordering, receiving , reports, and drug rec ...

  • Allied Universal®

    Security Officer

    1 week ago


    Allied Universal® Port Jervis, United States

    Job Description · Job DescriptionOverviewAllied Universal, North America's leading security and facility services company, provides rewarding careers that give you a sense of purpose. While working in a dynamic, diverse and inclusive workplace, you will be part of a team that fue ...

  • WMCHealth

    Pharmacist

    1 week ago


    WMCHealth Port Jervis, United States

    Pharmacist · Company: WMCHealthWorx · City/State: Port Jervis, NY · Category: Allied Health Prof/Technical · Department: WRM - HealthWorx · Union: No · Position: Temporary · Hours: Per Diem · Shift: All Shifts · Req #: 37343 · Posted Date: Oct 18, 2023 · Hiring Range: ...


  • Beacon Hill Branchville, United States

    Job Description: · The IT Data Governance Lead will be responsible for developing and implementing data governance policies and procedures to ensure the proper management of the company's data lifecycle. This role involves collaboration with IT, business stakeholders, and Data St ...

  • Pierce Technology Corp

    Network Engineer

    1 week ago


    Pierce Technology Corp Chester, New York, United States Permanent

    Architecting, design and test Ethernet and IP networks (Ethernet over Fiber, Ethernet over PON, Ethernet over Coaxial, MPLS & MPLS-T Technologies) · Knowledge of Layer 2 network design and standards, including Ethernet WAN technologies, MEF services (ELINE, ELAN, E-Tree, E-Access ...