Senior People Business Partner - San Francisco - Vapi

    Vapi
    Vapi San Francisco

    5 days ago

    Description

    Vapi (/ˈwɑːpi/):

    • We're creating the shift to voice as humanity's default interface.

    • We're the most configurable platform for deploying voice agents.

    • We're grown to 400,000 developers in 20 months, adding 2,000+ every day.

    • Try talking to Vapi now

    Why We're Hiring This Role:

    • As Vapi scales rapidly, we need a senior People leader who can own operational backbone of our People function while serving as a trusted partner to leaders across the company. This role is critical to ensuring our People operations, compliance, and core programs scale with rigor while maintaining a high bar for leadership, performance, and culture.

    What You'll Do:

    • 30 Day:

      • Build a deep understanding of Vapi's business, culture, values, and operating cadence

      • Audit existing People operations, HRIS workflows, compliance posture, and documentation

      • Establish strong working relationships with the Head of Talent & People, founders, and functional leaders

      • Take ownership of day-to-day People operations and employee support

    • 60 Day:

      • Fully own HR operations and compliance end-to-end, including onboarding, HRIS data integrity, contractor management, and policy maintenance

      • Begin leading active People programs such as performance management, employee relations cases, and manager coaching

      • Partner with leaders on current organizational needs, including team growth, role clarity, and performance expectations

      • Identify gaps and improvement areas across People processes and tooling

    • 90 Day:

      • Independently run performance review cycles, manager enablement programs, and core People initiatives

      • Serve as a trusted advisor to leaders on performance, feedback, and organizational effectiveness

      • Operationalize scalable People programs that support Vapi's next phase of growth

      • Act as a consistent culture carrier, reinforcing expectations, values, and operating principles

    Who You Are:

    • 6+ years of experience in HR, People Operations, or HR Business Partner roles, ideally in high-growth startups

    • Proven ability to independently own HR operations and compliance with strong attention to detail

    • Deep working knowledge of employment law fundamentals, employee relations, and HR best practices

    • Hands-on experience managing HRIS platforms and operational workflows

    • Experience owning performance review cycles and People programs end-to-end

    • Comfortable partnering directly with founders and senior leaders

    • Strong judgment, discretion, and ability to navigate sensitive situations

    • Clear, direct communicator with a bias toward action and practical solutions

    • Comfortable operating in ambiguity and building structure from scratch

    Why Vapi:

    • Generational impact: Build human interface for every business.

    • Ownership culture: 90% of company is previous founders.

    • Kind team: The founders Jordan and Nikhil are Canadians.

    • Tier-1 Investors: YC, KP seed, Bessemer series A.

    What We Offer:

    • Real stake: We offer competitive salary and excellent equity ownership.

    • Comprehensive health coverage: medical, dental, and vision plans.

    • Team love: We love hanging out and do quarterly offsites.

    • Flexible time off: take what you need.

    • More: catered meals and transportation, gym & coaching stipends


    #J-18808-Ljbffr

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