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    patient service rep - Knoxville, TN , USA, United States - University Physicians' Association, Inc.

    University Physicians' Association, Inc.
    University Physicians' Association, Inc. Knoxville, TN , USA, United States

    4 weeks ago

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    Job Type

    Full-time

    Description


    University Physicians' Association is seeking qualified applicants for a full-time Patient Service Representative (PSR) for UT NEUROLOGY located in Knoxville, TN.

    The position offers a competitive benefit package.


    Job duties include:

    • Greet patients in friendly and timely manner
    • Ensure that patients complete necessary forms required for the electronic health record and billing office
    • Maintain patient demographic and insurance information; verifies insurance eligibility and collects co-pays
    • Ensures good patient flow through practice by timely processing of patients as they arrive at front office
    • Answer patient inquiries regarding patient registration information or billing questions
    • Refers patient inquiries regarding medical care or treatment to medical assistant or physician
    • Schedules patients with appropriate physician
    • Document scanning into electronic health record
    • Other duties as assigned
    Full benefit package available, including PTO, Sick Leave, Medical, Dental, Vision, STD/LTD, Life Insurance, 401k with company match and immediate vesting, Critical Illness, and more

    Requirements

    6-months to 1-year previous medical experience is preferred.

    Strong communication skills, attention to detail, time management, and organization are critical to the overall success of the candidate.
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