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    Customer Service/Collections Representative - Whiteville, United States - CornerStone Staffing

    CornerStone Staffing
    CornerStone Staffing Whiteville, United States

    4 weeks ago

    CornerStone Staffing background
    Description

    CornerStone Staffing has teamed up with a financial institution to seek out a team of Customer Service Representatives for their collections department in Whiteville, NC.

    If you are trying to make a long-term career move, APPLY TODAY

    Job Title: Customer Service/Collections Representative

    Location: Onsite in Whiteville, NC

    Starting Pay: $15/hr. ($22 /hr. once hired on)

    Schedule Availability:

    Monday – Friday: 8 AM – 9 PM (8-hour shift assigned)

    Rotating Weekends:

    Saturday 8 AM – 2 PM

    Sunday 12 PM – 6 PM

    Possibility for mandatory overtime at the end of the month

    Once Hired Permanently:

    • GREAT bonus incentives
    • Exceptional benefits including 401K with a 6% match and pension plan
    • Paid time off
    • Option to go HYBRID if maintaining excellent attendance record and meeting KPIs

    Job Duties:

    • Meets performance expectations for collection efforts for assigned accounts
    • Provides exceptional customer service
    • Negotiates payment arrangements with clients to cure delinquency, evaluating ability and willingness to pay
    • Documents all collection efforts for each assigned account in accordance with established procedures

    Requirements:

    • GOOD job stability is required
    • 1+ years of customer service experience
    • Call center experience is highly preferred but not required.

    Application Process Includes:

    • Fingerprinting
    • Client Interview
    • Background Check

    To Apply for this Job:

    Click the Apply Online button, then:

    • If you are currently registered with CornerStone Staffing, click the Log In button to add yourself as a candidate to this job.
    • If you are NOT currently registered with CornerStone Staffing, click the Create Account button to complete the application.

    #CB

    #ZIP

    O#144484



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