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PM Server - Vail, United States - Timbers Defunct
Description
**PM Server**
**Job Description**
**SUMMARY:**
Responsible for serving food and beverages to customers.
**ESSENTIAL FUNCTIONS:**
Essential functions as defined are ILLUSTRATIVE ONLY and not a comprehensive listing of all functions and duties performed by incumbents within this classification. Essential duties and responsibilities may include, but are not limited to, the following:
-Greets guests and takes their food and beverage orders.
-Responds to and resolves any special dietary requests.
-Serves food and beverages to the guest as per the course of the order.
-Checks identification of the guest to make sure they meet age requirements for purchase of alcohol products.
-Properly clean and set meeting rooms and banquet functions per the specifications on the BEO.
-Ensure proper care, movement of all equipment such as tables, chairs etc.
-Performing basic cleaning tasks as needed or directed by supervisor.
-Coordinate with kitchen and bar staff to ensure smooth operation and guest satisfaction.
-Observes guests, anticipates their needs, and ensures their satisfaction with the food, beverages, and service; removes courses, replenishes utensils, refills glasses
-Adheres to grooming and appearance standards.
-Stocks and maintains the banquet area stock levels.
-Complies with all food and beverage regulations.
-Contributes to the efficiency and effectiveness of the unit's service to its customers by offering suggestions and directing or participating as an active member of a team.
-Demonstrates courteous and cooperative behavior when interacting with public and staff; acts in a manner that promotes a harmonious and effective workplace environment.
**Education and Experience:**
High School Diploma/GED; AND one (1) year of food and beverage service experience; OR an equivalent combination of education, training and experience.
**Required Knowledge and Skills**
**Knowledge of:**
-Food and beverage products, menus and promotions.
-Policies and procedures of the department.
-Customer service principles and practices.
-Correct business English, including spelling, grammar and punctuation.
-Techniques for dealing with a variety of individuals from various socio-economic, ethnic and cultural backgrounds, in person and over the telephone.
*Skill in:*
-Focusing on quests and provision of quality customer service.
-Serving customers efficiently and effectively.
-Maintaining appropriate inventory of supplies and materials.
-Communicating effectively in oral and written forms.
-Organizing own work, setting priorities and meeting critical deadlines.
-Contributing effectively to the accomplishment of team or work unit goals, objectives and activities.
-Dealing successfully with a variety of individuals from various socio-economic, ethnic and cultural backgrounds.
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**PM Server**
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**Pay:** from $9.54/hour
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**Posted**: 2/11/2022
**Job Status**: Full Time
**Job Reference #**: TSV