Associate Customer Service Representative - Little Rock

Only for registered members Little Rock, United States

1 month ago

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OTHER

Job summary

The Associate Customer Service Representative II is responsible for responding to customer inquiries via telephone or email, providing problem resolution in alignment with the organization's service standards.

Responsibilities

  • Handle customer inquiries and resolve issues promptly and professionally.
  • Analyze customer service needs and communicate effectively with service and technical departments.
  • Solve basic customer problems while ensuring a positive customer experience.
  • Frequently report to the Customer Service Manager.

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