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Customer Service Representative Part-Time
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Part-time Customer Service Representative
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Parts Counter Representative
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Parts Counter Representative
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Customer Service Representative- Part Time
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Diesel Engine Parts Representative - Chicago, United States - Highway and Heavy Parts
Description
Job Description
Job DescriptionPosition Overview:
We are seeking skilled diesel engine technicians interested in leveraging their expertise to support our customers in a sales capacity. This role involves utilizing your in-depth knowledge of diesel engines to provide technical assistance and guidance to our clientele.
Main Tasks and Responsibilities:
Engage with customers via phone to understand their needs and process orders efficiently.
Utilize databases and resources to accurately look up and recommend appropriate parts.
Troubleshoot engine-related issues based on customer descriptions and provide informed solutions.
Educate customers on the features and applications of various parts based on your extensive engine knowledge.
Prepare and deliver parts quotes to customers promptly and accurately.
Skills and Qualifications:
Minimum 5 years of experience working with diesel engines or parts.
Strong technical knowledge of diesel engines and associated components.
Proficiency in computer usage, including the ability to quickly learn new programs and commands.
Excellent interpersonal skills with a focus on professionalism and customer service.
Ability to maintain a calm and courteous demeanor in fast-paced environments.
Highway and Heavy Parts recognizes just how important our employees are to our success. As a company that has seen substantial growth in the last few years (and expects that to continue), we work to provide our employees with numerous opportunities for career and financial growth To supplement this, Highway and Heavy Parts will contribute 3% to each employee's 401k plan.
Highway and Heavy Parts is an equal-opportunity employer. We will not discriminate on any conditions of employment against any employee or job applicant on the basis of race, color, gender, national origin, age, religion, disability, veteran's status, sexual orientation, gender identity, or gender expression.
Company DescriptionAre you ready to join a dynamic team at Highway and Heavy Parts (HHP), America's most trusted supplier of aftermarket parts? At HHP, we're on a mission to transform the industry through our commitment to excellence, customer satisfaction, and innovation. We're looking for employees who are passionate about making a difference, thrive in a fast-paced environment, and are dedicated to providing top-quality solutions to our customers. As part of our team, you'll have the opportunity to work with cutting-edge technology, receive continuous training and support, and contribute to a culture that values teamwork, growth, and personal development. If you're ready to be a part of a forward-thinking company with a strong focus on quality and customer success, join HHP today and help us drive the future of heavy-duty parts and services. We will fuel your career journeyHHP has two in-person locations with a headquarters in Coleman, MI and a second location in Saginaw, MI. We are a fast-growing, systemic company offering many opportunities for growth and career advancement. Our culture provides an open, collaborative environment committed to professional development.
Company Description
Are you ready to join a dynamic team at Highway and Heavy Parts (HHP), America's most trusted supplier of aftermarket parts? At HHP, we're on a mission to transform the industry through our commitment to excellence, customer satisfaction, and innovation. We're looking for employees who are passionate about making a difference, thrive in a fast-paced environment, and are dedicated to providing top-quality solutions to our customers. As part of our team, you'll have the opportunity to work with cutting-edge technology, receive continuous training and support, and contribute to a culture that values teamwork, growth, and personal development. If you're ready to be a part of a forward-thinking company with a strong focus on quality and customer success, join HHP today and help us drive the future of heavy-duty parts and services. We will fuel your career journey\r\r
HHP has two in-person locations with a headquarters in Coleman, MI and a second location in Saginaw, MI. We are a fast-growing, systemic company offering many opportunities for growth and career advancement. Our culture provides an open, collaborative environment committed to professional development.