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Project Manager, Professional Services - McLean, United States - Cvent
Description
Overview:
Cvent has multiple opportunities in our Tyson's Corner, VA, Austin, TX, & Dallas, TX offices and we're also considering candidates who live in the Las Vegas, NV, Orlando, FL, Miami, FL, & Philadelphia, PA area for Project Managers on the Event 360 Professional Services Team supporting customers leveraging Cvents Virtual and Onsite Solutions.
The successful candidate must be a process oriented, customer focused, multi-tasking individual with a proven track record against their current roles metrics and activities.
Further, a successful candidate proposes new and creative ideas, possesses highly effective communication skills and builds constructive and effective relationships.
Cvent has a diverse, collaborative and open work environment where employees work closely with active members of the markets thriving tech & event communities.
In This Role, You Will::
Serve as a point of contact for the customer, managing their pre-event and onsite experience using the Cvent Platform
Lead the project through engaging with the customer, vendors and internal resources to ensure the success of the project
Communicate and adhere to project milestones and internal metrics
Directly support and consult with customers on how to best leverage Cvents Virtual and Onsite Solutions
Act as a liaison between supplier vendors and customers to quote, order, and manage event specific materials
Work with strategic partners to ensure successful delivery of hardware and supplies onsite
Troubleshoot potential issues to ensure the customers success at their event
Configure event specific technology prior to and onsite at customer events
Manage several concurrent projects
Work onsite to ensure success on the day of the event
up to 40% travel required
Here's What You Need::
Bachelors degree required
1+ years of customer success or event planning experience
Preferred industry (event) and/or onsite technical event support
Excellent communication skills (verbal and written)
Qualified applicants must be able to lift at least 50 pounds such as large boxes, printers, etc.
Ability to multi-task and ability to work in a dynamic, fast-changing entrepreneurial environment
Must be able to integrate knowledge across disciplines to ensure event execution success
Ability to work within a team to achieve goals
Strong business acumen, ethics and high integrity
Excel at developing relationships over the phone, email and in person
Strong understanding of the onsite event management experience
Able to work with MS Office Suite (Word, PowerPoint, Excel) and or similar contact management software
This job posting is intended to comply with all applicable laws.
Due to the remote nature of this position, if we learn during the course of our recruitment process that, due to an applicants location, further information about the position is required, including certain salary information, this information in this posting will be supplemented accordingly.
LinkedIn Remote Type:
#LI-Hybrid
Indeed Remote Type:
WFH Flexible
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Project Manager, Professional Services professionals in Dinan
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