Digital Curriculum Coordinator - Colorado Springs - David C Cook

    David C Cook
    David C Cook Colorado Springs

    1 day ago

    Description
    Digital Curriculum Coordinator

    Business Area: Operations Digital Curriculum
    Location: Colorado Springs, CO
    Why This Role Matters

    Are you equal parts organized, tech-savvy, and service-minded? Do you enjoy making digital experiences smooth, beautiful, and easy for users? As a Digital Curriculum Coordinator, you'll play a key role in delivering high-quality digital learning experiences by supporting the day-to-day operations of our Learning Management System (LMS).

    This role is ideal for someone who loves working behind the scenes to ensure content launches on time, platforms function flawlessly, and customers feel supported every step of the way. While the work is technical in nature, the heart of this role is people-providing best-in-class onboarding, training, and support to our users.
    What You'll Do

    In partnership with the LMS Administrator and cross-functional teams, you'll help bring digital curriculum to life by:
    • Managing LMS content and releases
      • Load, update, and release digital courses across multiple platforms on schedule
      • Ensure content is accurately formatted, functional, and aligned with branding standards
    • Testing, troubleshooting, and platform support
      • QA test courses and pages to identify and resolve formatting or functionality issues
      • Assist with minor platform maintenance and issue resolution
    • Supporting users and customers
      • Onboard and train new users on LMS tools and features
      • Provide timely technical support and customer service, responding to requests within 24 hours
    • Media and file management
      • Upload, organize, and archive videos on platforms such as Vimeo and YouTube
      • Assist with curriculum uploads for digital download and annual template setup
    • Documentation and process improvement
      • Create and maintain clear, up-to-date process documentation
      • Communicate and escalate issues proactively to keep projects moving forward
    • Collaboration and flexibility
      • Coordinate with internal teams and external partners
      • Support additional projects and initiatives as needed
    What We're Looking For

    Education & Experience
    • Associate degree in Instructional Design, Educational Technology, Project Management, Computer Science, or a related field preferred
    • Some College and/or equivalent experience considered
    • 1-3 years of experience supporting an LMS or digital content platform
    • Experience in a customer-facing or operational support role
    • Experience with HTML and CSS
    • Experience editing or converting images and video
    • Background or volunteer experience in KidMin or Youth Ministry is a plus
    Skills & Strengths
    • Highly organized with strong time-management skills
    • Detail-oriented with a passion for accuracy and quality
    • Comfortable juggling multiple projects and deadlines
    • Strong written and interpersonal communication skills
    • Proficient with project tracking and scheduling tools (Wrike, Smartsheet, Excel, etc.)
    • Customer-service mindset with creative problem-solving skills
    • Able to work independently and collaboratively in a fast-paced environment
    Work Environment & Expectations
    • Typical business hours are 8:00 a.m. - 5:00 p.m., with flexibility to support occasional evenings or weekends as needed
    • Office-based or co-working environment with standard office equipment
    • Role requires sustained focus, attention to detail, and clear communication
    Benefits and Perks:
    • Medical Plan: HDHP w/ HSA (All Staff) or Direct Primary Care Option (Colorado Employees Only)
    • Dental Plan
    • Vision Plan
    • 401(k) w/ Company Match ($0.50 on the $1 up to 10% of eligible compensation)
    • Basic and Voluntary Life Insurance Options
    • Long-Term Disability
    • Short-Term Disability
    • Voluntary Accident
    • Life Assistance Plan
    Other Benefits:
    • Holidays
    • Sick Time
    • Benevolence Fund
    • Service Recognition Leave
    • Volunteer Days
    • Adoption Benefit
    Why Join Us?

    You'll be part of a mission-driven team that values collaboration, innovation, and service. Your work will directly support the delivery of meaningful digital curriculum and ensure a seamless experience for learners and leaders alike.

    If you enjoy combining technology, organization, and customer support to make learning better-we'd love to hear from you.

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