- Competitive pay
- Medical, dental, and vision insurance
- 401k
- PTO
- Employee discounts
- Career growth opportunities
- Meet with customers and determine their needs for repair and/or service of their vehicle issues
- Increase customer satisfaction by building customer relations
- Maintain the company's standards for ethical business practices, professional image, orderliness, customer service, and good employee and community relations
- Monitor the progress of each vehicle throughout the day, and update customers frequently
- Increase profitability by maximizing sales & executing retail promotions
- Oversee technicians working on customers' vehicles, including their time management/efficiency, parts ordering, job completion times
- Oversee and participate in quality control
- Participate in the development and documentation of standard operating procedures as appropriate
- High school diploma or equivalent
- Valid commercial driver's license & clean driving record
- Accredited training in service advisor skills, customer satisfaction, and quality control
- Automotive service advisor three years experience perferred
- Ability to read, write and speak English fluently
- Ability to concentrate and accomplish tasks despite interruptions
- Multitasking skills
- Proficient use of computers/business machines
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Service Writer
3 days ago
Serra Honda of Sylacauga Sylacauga, United StatesJob Summary: We are looking for a Service Writer to join our team The right candidate will have automotive service advisor experience and a valid driver's license. The day-to-day duties of this role include meeting with customers and determining their needs, providing excellent c ...
Service Writer - Sylacauga, United States - Serra Honda of Sylacauga
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6 days ago
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