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- Work closely with Scheduling to set up estimates and deposits. Assist patients to navigate Community Care and Marketplace Enrollment or other financial assistance programs.
- Create, bill, and collect all client bills. Set up and collect audiology accounts. Set up payroll deduction and maintain spreadsheet.
- Make phone calls regarding any billing issues.
- Responsible for all incoming calls regarding self-pay or insurance questions.
- Responsible for weekly statement files, probate, bankruptcy, collection agencies, court for bonded, and lawyer letters. Set up and take credit applications for Care Credit.
- Responsible for refunds, year-end statements, housing letters, and monthly reporting for bonded and Community Care.
- Perform other duties as requested.
- High school diploma or equivalent required.
- Associates Degree or equivalent business experience preferred.
- Training in Marketplace and/or collections required.
- 3+ years of related work experience preferred.
- Experience working in the medical industry preferred.
- Exceptional accuracy and attention to detail required.
- Intermediate proficiency with computers is required.
- Experience with insurance billing preferred.
- Must have exceptional customer service skills.
- Must be able to manage multiple tasks and priorities.
- Self-starter with excellent interpersonal communication and problem-solving skills.
Financial Counselor - Mauston, United States - Mile Bluff Medical Center
Description
Job Description
Job DescriptionGeneral Information:
Job title: Financial Counselor
Schedule: Full-time, 80 hours per pay period; Monday-Friday, 7:30am - 4:00pm
Weekend rotation: No Weekends
Holiday rotation: Paid Holidays
Position Summary:
The Financial/Billing Counselor position is an advocate for patients. This role finds and helps them get on financial assistance programs. The Finance/Billing Counselor works closely with the Scheduling Department for estimates and payment set up for deposits and is also responsible for self-pay collections and Client billing.
Position Responsibilities:
Position Requirements:
Knowledge, Skills, & Abilities