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    Business Intelligence Manager - Doral, United States - OneSpaWorld

    OneSpaWorld
    OneSpaWorld Doral, United States

    3 weeks ago

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    Description
    Position Summary

    Business Intelligence Manager (Insights)

    One Spa World is seeking a motivated, experienced, and highly skilled Business Intelligence Manager to join our team.

    In this role, you will lead a team of insights analysts in identifying business opportunities through analytics. This role requires natural curiosity, strategic thinking, business focus, technical and analytics skills, and management experience.


    You will be responsible for ensuring that the companys leadership has timely insights and recommendations to maximize top line revenue, net income, and all key productivity metrics.

    The ideal candidate is a highly analytical strategic thinker with management experience capable of leading a team to identify trends and develop actionable insights to drive decision making for both business and technical stakeholders within the organization.

    The role requires excellent collaborative and communication talent, combined with people management and development skills. To succeed in this position, you must be driven and thrive in a fast-paced environment.

    Duties and Responsibilities

    Manage and mentor a team of insights analysts, providing guidance and strategic focus while ensuring projects and insights are delivered on time.

    Meet with Cruise Line and Modality Directors weekly to deliver timely insights, providing context to drive business decisions in areas such as pre cruise, onboard revenue, staffing, strategic initiatives, and supply chain.

    Support business initiatives by identifying strengths and weaknesses through ad hoc analysis of sales data pertaining to specific brands, providing insight and recommended solutions.

    Preparation of written analytics and PowerPoint decks, as required to make recommendations that are supported by insights, metrics, trends, financials, and other reporting.

    Using various BI reporting tools, efficiently analyze large volumes of data, quickly draw insights, and present clear and concise recommendations of results leveraging your visualization, data storytelling and communication skills.

    Develop innovative and interactive scorecards, executive dashboards, reports, and analysis templates to provide insight and recommended solutions.

    Analysis would be related to revenue, staff productivity and utilization, revenue yield management, inventory, recruitment, and other operational and financial process metrics as needed.

    Utilize BI reporting tools to create reports and insights that relate to utilization, yield management, staff productivity, supply chain, staff recruitment, pre booking of appointments, marketing promotions, and other operational metrics.

    Assist the Data Architect in the development of an extensive data catalog.
    Develop SQL queries to extract data from multiple sources for reporting.
    Perform other duties as assigned by the Director of Business Intelligence

    Requirements and Qualifications
    Bachelors degree in a quantitative or business discipline
    A minimum of 3 years of experience in an analytics or BI team management role
    Excellent written and oral communication skills
    Excellent listening and interpersonal skills
    Highly self-motivated and directed with keen attention to detail and natural curiosity
    Experience with reporting and database tools.

    Required:
    Excel (pivot tables, lookups, charting, and complex linked workbooks) and SQL. Experience with Qlik Sense is a plus
    Ability to communicate ideas in both technical and user-friendly language
    Ability to effectively prioritize and execute tasks in a fast-paced environment
    Experience working in a team-oriented, collaborative environment
    Experience in application of both traditional and generative AI in the development of BI solutions
    Style and Culture
    Nurture Employees

    Play as a team
    Find a Way or Make One

    Do the Right Thing
    Better Tomorrow Than Today

    Simple and Fast
    Open and Honest Communication

    Pay It Forward
    Walk the Talk
    Candidates must pass a pre-screen Excel skills evaluation
    #J-18808-Ljbffr
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