Senior Manager of Compliance Education - Florida

Overview: · Unified is a nationwide community of providers, operations specialists and thought leaders who look for the greatest opportunities to impact every woman's health, at every stage of their journeys. We are unparalleled in our scale and ability to adapt to address unmet ...

Job description

Overview:

Unified is a nationwide community of providers, operations specialists and thought leaders who look for the greatest opportunities to impact every woman's health, at every stage of their journeys. We are unparalleled in our scale and ability to adapt to address unmet and underserved needs. Through 815+ clinics, 23 IVF labs, nationwide telehealth capabilities and targeted case management, our 2,700+ independent, affiliated providers deliver comprehensive women's health services and continuously work to implement methods and develop techniques or platforms that improve the healthcare experience. We remain focused on enabling the discovery of new ways for our affiliated providers to deliver the high-quality care experience women deserve, in the ways they most wish to receive it, and collaborate across our community to make our vision a reality.

The Senior Manager of Compliance Education is responsible for leading the organization's compliance and provider education initiatives. This role oversees the design, development, and delivery of training programs that promote accurate coding, documentation, and billing practices, such as monthly webinars, fact sheets, manuals, and other learning materials. Manages on-site education requests, affiliate conferences, and presentations. Leads provider education programs by designing and managing structured training initiatives that ensure precise coding, documentation, and billing practices, including group and individual provider training. Standardizes compliance documentation training to ensure consistent education across all entities, especially during onboarding. Supports physicians as strategic partners by offering ongoing guidance and resources that enhance clinical integrity and operational efficiency. Converts audit findings into targeted education to reduce errors and foster a strong compliance culture. Manages the educational aspects of compliance corrective action plans. The Senior Manager will directly supervise a small team of education auditors, though not the entire audit team, and is expected to work closely with compliance leadership. Collaborates with the Senior Regional Compliance Managers and the Compliance Auditor Analyst Manager to address areas for improvement. Communicates with the VP of Compliance, Audit, and Innovation to identify trends, potential risks, and suggests improvements to patient and customer experiences.

To succeed in this professional role, an individual must have strong verbal and written communication skills. Confidence in developing, presenting, and leading coding and documentation efforts across the company is crucial. The ability to manage direct reports is also required. Candidates should be able to perform each primary responsibility accurately and confidently. They must have in-depth knowledge of physician group practices, standards for medical record maintenance and documentation, medical coding according to Current Procedural Terminology (CPT) and the International Classification of Diseases, Tenth Edition (ICD-10), reimbursement concepts, commercial payer policies, and local, state, and federal regulations. Strong organizational skills, the ability to meet deadlines, multitask, prioritize, and work independently in a remote setting are essential. Minimal travel is expected.

Responsibilities:

• Lead educational content development (coding webinars, factsheets, manuals, learning materials). Handles care center/division and corporate sales force cases related to coding, billing, and documentation.
• Manage education delivery (on-site requests, affiliate conferences, provider presentations) that enhance clinical integrity and operational efficiency.
• Design and deliver structured training programs (group and one-on-one sessions) that support physicians as strategic partners by delivering ongoing guidance and resources.
• Translate audit findings into targeted education (error reduction, compliance climate, effectiveness of education).
• Manage education auditors (direct reports' goals, personal and professional development).
• Communicate with the VP of Compliance, Audit, and Innovation regarding any reportable findings or issues discovered during the audit that could pose a risk to the company. Collaborate with compliance managers (address improvement areas, manage corrective action plans).
• Other duties as assigned.

Qualifications:

• A bachelor's degree in business or healthcare administration is required. A master's degree is preferred.
• Minimum 7–10 years of experience in healthcare compliance, coding, or provider education.
• Proven experience in developing and delivering training programs.
• Strong leadership skills with experience managing small teams.
• Excellent communication and presentation abilities.
• Ability to collaborate across departments and influence senior leadership.
• Certified Professional Coder (CPC), Certified Professional Medical Auditor (CPMA), and Certified Obstetrics and Gynecology Coder (COBGC) credentials with a minimum of ten years of medical coding experience in the OBGYN specialty.
• Certified Healthcare Compliance (CHC) is a plus
• Must maintain a valid and current coding certification.

We're here for you—both personally and professionally.

Our benefits are designed to support you and your family at every stage of life. From health and wellness to financial security and career growth, we offer a comprehensive package to help you thrive.

Here's a look at what we offer:

• Health Coverage

Medical, dental, and vision plans, fertility benefits, and supplemental insurance options.

• Paid Time Off

Vacation, personal days, and paid holidays to help you recharge.

• Financial & Retirement Planning

401(k) with employer contribution, plus Flexible Spending Accounts (FSAs) and Health Savings Accounts (HSAs).

• Income Protection

Short- and long-term disability, paid parental leave, basic life insurance, and optional additional coverage.

• Wellbeing Support

Employee Assistance Program, commuter benefits, pet insurance, and identity theft protection.

• Professional Development

Opportunities and resources to support your career growth.