dispatch supervisor - , OK, United States - Transforce

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    Description
    TITLE: Dispatch Supervisor

    QUALIFICATIONS:
    • High school diploma or equivalent; additional education or training in transportation management or related field is preferred.
    • Valid Class B CDL with P&S endorsements and able to drive with students on board.
    • A minimum of 3 years of experience in a supervisory role.
    • Strong organizational skills and attention to detail, with the ability to multitask and prioritize tasks effectively in a fast-paced environment.
    • Excellent communication and interpersonal skills, with the ability to interact professionally with drivers, passengers, and other stakeholders.
    • Proficiency in using computerized dispatching systems, GPS tracking software, and other relevant technology.
    • Knowledge of local traffic regulations, geography, and public transportation systems.
    • Ability to remain calm and make sound decisions under pressure, particularly during emergencies or service disruptions.
    • Flexibility to work irregular hours, including evenings.
    REPORTS TO: Director of Operations

    PERFORMANCE RESPONSIBILITIES:
    • Schedule and dispatch buses and drivers according to established routes, timetables, and student demands.
    • Monitor bus operations in real-time, tracking vehicle locations and ensuring adherence to schedules.
    • Communicate effectively with drivers and provide necessary instructions and updates regarding routes, schedules, and any changes in service.
    • Coordinate with maintenance staff to ensure that all buses are properly maintained and serviced.
    • Respond promptly to service disruptions, accidents, and other incidents, implementing contingency plans as necessary to minimize disruptions to service.
    • Develop and implement new routes, schedules, and service enhancements.
    • Maintain accurate records of bus schedules, driver assignments, and other relevant information.
    • Collaborate with other departments, agencies, and stakeholders to coordinate intermodal transportation services and promote effective transportation solutions.