Technical Product Manager of Retail Banking - Tacoma, United States - Sound Credit Union

Description

Job Details Level Experienced Job Location Pacific Plaza

• Tacoma, WA Position Type Full Time Education Level Bachelor's Degree or equivalent exp Salary Range $82, $124,200.

00 Salary Travel Percentage Negligible Job Shift Monday

• Friday Job Category Information Technology Description Sound is looking for...

A Technical Product Manager

• Retail Banking & Deposits to join our team As a Technical Product Manager you will be responsible for the effective management and development of products/channels to support both employee and member experience as they interact with Sound's products, services, and processes.

In this role you will manage the full product development lifecycle and work closely with vendors, internal stakeholders, and technical teams to create product and feature roadmaps, delivery strategies, product support, and communications to support all areas of Retail Banking & Deposits including our Automated Teller Machines (ATMs), interactive Teller Machines (ITMs), Meridian Link, Cash Recyclers (TCRs), Shared Branching and Visa DPS. At Sound you will experience... Our purpose which is "to stand with you through all waves of life". Every day, our employees help us to live this purpose. We believe in empowering our employees to do the right thing. A diverse workforce with an inclusive and supportive environment.

Besides competitive pay, we offer career growth, and we hold a benefits package that's consistent with our purpose, personalities, and values.

Teams that are living out the credit union philosophy of "people helping people". Fellow employees who are dependable, genuine, inclusive, and resourceful. Leaders of Sound Credit Union who embrace our Brand Purpose. At Sound, we recognize our actions strongly impact our Brand-led culture.

Therefore, we commit to consistently serve as Brand Advocates by modeling desired behaviors to inspire others through being Supportive, Open, Unified, iNclusive, and by Doing the right thing.

As a Technical Product Manager you will...

Work closely with the Business Owners and/or other key stakeholders to create, prioritize, and iteratively deliver the best business value.

Serve as mediator between stakeholders, vendors and internal technical teams to develop requirements, designs and prototypes, test plans and release plans.

Develop, maintain product vision and roadmap, including the management of the product backlogs.

Responsible for your Product Backlog, including:
Own and maintain the Product Backlog. Groom product backlog to ensure it is ready for future sprints, including understanding dependencies. Prioritize the items in the Product Backlog to best achieve goals, maintain operational performance and achieve the product visio.

Ensure the Product Backlog is visible, transparent, and clear Create high-level value vs effort analysis for key features in roadmap and measure adherence post-delivery to ensure appropriate stewardship of credit union resources.

Collaborate with stakeholders to define acceptance criteria in user stories. Lead the implementation of features, enhancements, proofs of concept, pilots, in the member experience and back-office efficiencies. Communicate plans, learnings, and results through strong working relationships and effective verbal and written communications skills. Work with vendor partners to align product roadmaps and to deliver new features and enhancements. Provide upper tier-level support during incident management events. Qualifications Our ideal candidate will bring to the team... Three or more years' experience in product management experience required. At least 2 years in technical produc