Benefit Programs Specialist - Winchester, United States - City of Winchester, VA

Description

Salary : $44, $53,976.00 Annually

Location : Winchester, VA

Job Type: Full-time Classified

Job Number: 01085

Department: Department of Social Services

Division: Social Service Benefit Programs

Opening Date: 04/09/2024

Closing Date: 5/9/2024 5:00 PM Eastern

Description

Mission: The Winchester Department of Social Services promotes safety, stability and self-sufficiency to improve the quality of life of the City's residents by providing critical human services and maintaining strong community partnerships.

Values:

1. Collaboration - partnering with clients, teammates and community partners towards a common goal
2. Adaptability - practicing flexibility and responding to unexpected changes and challenges
3. Integrity - maintaining accountability and doing the right thing at all times
4. Dedication - displaying commitment to the work, teammates, clients, and community

Duties and Responsiblities

• Completes required State and in-house training on various government programs
• Registers applications for assistance, executes system searches and schedules initial interviews
• Interviews persons for assistance, obtains necessary information, and makes eligibility determinations
• Engages client in a positive working relationship
• Explains benefit programs and determines reasons and need for assistance, as well as other Social Service programs
• Processes applications for financial assistance and diversion, which includes accurately determining eligibility for assistance and benefit levels using automated systems and manual methods within established deadlines
• Interprets policies and procedures applicable to the various programs
• Monitors cases for changes in recipient circumstances and implements changes to appropriately reflect benefit level within guidelines
• Evaluates employment status of clients and explores potential sources of income
• Organizes and maintains accurate client case records, ensures thorough documentation and prepares program reports as applicable
• Evaluates consistency and completeness of data secured, verifies its accuracy, identifies possible fraud and makes appropriate referrals
• Works assigned shift(s) to set up and staff emergency shelters should Winchester declare a state of emergency
• Other duties as assigned

Requirements

• Any combination of education and experience equivalent to a high school diploma or GED
• Valid driver's license
• An Associates degree in social sciences or a related field is preferred
• Bilingual spanish-english is preferred
• Willing to participate in mandatory state training including Medicaid and SNAP

Job Posting Statement

NOTE: This classification specification is not intended to be all-inclusive. An employee will also perform other reasonably-related job responsibilities as assigned and required by management. City of Winchester reserves the right to revise or change job duties as the need arises. Moreover, management reserves the right to change job descriptions, job duties or working schedules based on their duty to accommodate individuals with disabilities. This classification specification does not constitute a written contract of employment.

This position is eligible for benefits. To find out more click

01

Do you have a valid driver's license?

• Yes
• No

02

Have you applied to this position within the last 12 months?

• Yes
• No

Required Question