- Manages schedule of assigned provider(s); assesses scheduling conflicts and problems with recommendations for solutions.
- Schedules and confirms patient appointments and enters notes/special instructions needed for scheduling in the electronic medical record.
- Utilizes clinical knowledge when determining if appointment is consistent with the diagnosis/indications indicated by the provider.
- Completes accurate documentation of informed consent with patients for appointments as needed.
- Provides accurate, detailed information to patients regarding test preparations, time of patients scheduled arrival, and any other directional information needed; takes appropriate action in responding to questions from patients.
- Works closely with patients' care team to coordinate total patient care.
- Comforts patients by anticipating their anxieties and answering their questions.
- Ensures accurate documentation in patient's medical record by obtaining all required forms and records; inputs information into patient charts and following up regarding any missing items.
- High School Diploma or equivalent (GED) - required
- Associate's degree a plus Area: Administrative Management or other related field
- 2+ years practical experience working in a similar position
- Experience working in medical/healthcare industry
- 3+ years practical experience working in a customer service setting
- Proficient computer skills (Microsoft Office). Experience with medical office software program(s) (EMR's) preferred.
- Medical, Dental, Vision Insurance Options
- Retirement 401K Plan
- Paid Time Off & Paid Holidays
- Company Paid: Life Insurance & Long-Term Disability & AD&D
- Flexible Spending Accounts
- Employee Assistance Program
- Tuition Reimbursement
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Patient Services Coordinator - Boston - IVI America
Description
Administrative Assistant/Patient Services Scheduler
BostonIVF, part of IVIRMA of North America network of top fertility practices in the United States is currently recruiting an Administrative Assistant/Patient Services Scheduler to join our Brookline, MA or Waltham, MA office. This is a Full-Time position, Monday - Friday 9:00am-5:00pm.
Job Purpose: The Patient Services Scheduler will maximize patient and Physician time. This role will proactively support the schedules of Physicians with high patient volume in order to provide patients with optimal care.
Essential Functions and Accountabilities:
Academic Training:
Position Requirements/Experience:
Technical Skills:
IVI-RMA offers a comprehensive benefits package to all employees who work a minimum of 30 hours per week.
About IVIRMA Global: IVIRMA is the largest group in the world devoted exclusively to human Assisted Reproduction Technology. Along with the great privilege of providing fertility care to our patients, IVIRMA embraces the great responsibility of advancing the field of human reproduction. IVIRMA Innovation, as one of the pillars of IVIRMA Global, is a renowned leader in fertility research and science.
EEO "IVIRMA is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: IVIRMA is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at IVIRMA are based on business needs, job requirements and individual qualifications, without regard to race, color, religion and/or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. IVIRMA will not tolerate discrimination or harassment based on any of these characteristics. IVIRMA encourages applicants of all ages."
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Service Coordinator
Only for registered members Boston
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Service Coordinator
Only for registered members Boston
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TechEdge Service Coordinator
Full time Patterson- Boston
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Service Coordinator
Only for registered members Massachusetts
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service coordinator
Only for registered members Chelsea, MA
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Customer Service Coordinator
Only for registered members Boston, MA
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Resident Service Coordinator
Only for registered members East Boston, MA
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Meeting Services Coordinator
Only for registered members Boston
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Service Account Coordinator
Only for registered members Boston, MA, USA
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Resident Service Coordinator
Only for registered members Boston
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TechEdge Service Coordinator
Only for registered members Boston
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Reentry Services Coordinator
Only for registered members Boston, MA
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TechEdge Service Coordinator
Only for registered members Boston
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Service Account Coordinator
Only for registered members Boston
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Resident Service Coordinator
Full time Only for registered members Boston
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TechEdge Service Coordinator
Full time Only for registered members Boston
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Tenant Service Coordinator
Full time Only for registered members Boston
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Resident Service Coordinator
Only for registered members Boston
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Associate Services Coordinator
OTHER Only for registered members Boston
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Client Services Coordinator
Employment Only for registered members Boston
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Facility Services Coordinator
Only for registered members Boston