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    Port Intermodal Transportation Dispatcher - Charleston, United States - FNS, Inc.

    FNS, Inc.
    FNS, Inc. Charleston, United States

    3 weeks ago

    Default job background
    Description

    **Position Account Manager**

    **Qualifications**

    The dispatcher should have minimum 2 years of experience in the office work environment, preferably in the trucking industry

    Must have some basic knowledge of the highway trucking and associated rules and Regulations

    Must be able to use a computer with the thorough knowledge of Microsoft Windows, Microsoft Word, Microsoft Excel, email and the Internet usage

    Must be punctual to work and be able to handle stress and meet all deadlines in a timely manner with accuracy

    The challenges and needs of drivers better than most

    Experienced in transportation and logistics

    Experienced in ports/drayage operations

    Geographical knowledge of Charleston and surrounding locations

    Must be dependable and be able to work independently in a fast-paced environment, under pressure, still with accuracy

    Must be able to think critically, make important decisions, and solve problems, independently

    Must have friendly verbal and written communication skills and be a responsible team player

    Availability to work afterhours, weekends and holidays, if needed

    Must be able to provide EXCELLENT customer service

    **Responsibilities**

    The dispatcher for this position will be responsible for coordinating the various logistical functions in the office, including but not limited to, communicating with the Drivers and the Customers on a daily basis regarding the loads and routes, dispatch personnel according to schedules and work orders, entering various data into the computer systems, filling out all related paperwork, resolve any load, shipping, receiving and driver issues

    Working hours will be Mon-Fri, 8:00 AM to 5:00 PM with after hours, weekend & holiday support over the phone as needed

    Supervise, schedule, train & direct drivers

    Review the loads, rates, driver miles for efficiency and direct, train & coach Drivers for the growth and the profitability of the company

    Planning, organizing and coordinating the time and the related information with the drivers and the customers, shippers and receivers for timely pickups and deliveries

    Finding loads and back haul loads for the drivers

    Handling any requests and complaints from customers

    Answering Phones

    Scanning documents and typing information into the computer system

    Make & Take calls from Drivers and update Time in and out reports on their arrival and departure times

    Assist Human Resources with significant input with every job function related to drivers, such as but not limited to recruiting and training

    Any other duties assigned by the Management

    **Job Category:** Port Intermodal Transportation Dispatcher **Job Location:** Charleston. SC

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