housekeeper - , AZ, United States - Gila River Resorts & Casinos

    Gila River Resorts & Casinos
    Gila River Resorts & Casinos , AZ, United States

    3 weeks ago

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    Description

    Closing Date:
    May 2, 2024 at 5:00 PM


    Pay Range:
    $ 18.00


    This position is responsible for maintaining a clean and professional environment within the casino facilities to benefit of all guests by personally performing the following duties, as well as demonstrating the GILA WAY.


    Essential Duties and Responsibilities:

    • Promotes and provides excellent guest service experiences to both internal and external guests.
    • Ensures that all gaming machines and surrounding areas are clean, shiny and presentable by dusting and wiping down all equipment, removing trash and cigarette butts and cleaning chairs.
    • Sweeps and vacuums all flooring and carpeting on both a scheduled and as-needed basis.
    • Cleans stains and spills on flooring and carpeting when they occur.
    • Empties trash cans and ash trays on both a scheduled and as-needed basis.
    • Cleans and restocks restrooms on both a scheduled and as-needed basis.
    • Engages guests in a professional guest service manner.
    • Performs other special projects and duties as assigned.
    Skills/ Requirements


    • High School Diploma or equivalent preferred.
    • Ability to perform the GILA WAY which is as follows; Greet our guest, Interact positively with our guest, Listen actively to our guest, Appreciate our guest.
    • Must possess excellent guest service skills, strong telephone etiquette, and be a self-starter with the ability to follow-up and complete tasks in a timely manner with minimum supervision.
    • Ability to establish and maintain effective working relationships as well as to gain the cooperation of guests and fellow team members.
    • Strong interpersonal and communication skills, both written and oral.
    Important Notes

    As a condition of employment, all new hires must pass the following:

    Pre-employment Alcohol/Drug Test. This drug test includes the normal seven-panel test but excludes marijuana for non-safety sensitive positions.

    Background check. Applicants who have felonies, warrants, outstanding tickets, shoplifting or theft convictions will be ineligible for employment.