Patient access- Main Admitting - Ojai, CA, United States - Guidehouse

Description

Travel Required :
This is an Onsite position at Community Memorial Hospital- Ojai.

The hours for the full time position can vary from 8:30am-4:30pm and 6:30am- 3:00pm including some weekends and holidays.

Provide efficient, timely, courteous registration services to ensure a high level of customer service.

Create a positive impression for each patient, family member, visitor or staff while performing the tasks of preadmitting, admitting and/or registering, routing or escorting patients, family or visitors.

The primary responsibility is to assist patients and their families in accessing services acting as an advocate and navigator until the patient is handed off to clinical staff.

Perform registration, arrival, and check-in functions upon a patient presenting themselves for service.

Collect all necessary patient, demographic, and insurance information/documentation to ensure a patient is completely registered within the patient registration systems.

Escalates any advanced or complex registrations to a more experienced team member.
Perform real-time insurance eligibility and benefits verification for unscheduled/walk-in patients, when necessary.

explain financial requirements to the patient or patient representative, and collects any outstanding patient portion prior to or at the point of service.

Perform collections and cashiering functions and refer patients to Financial Counseling where appropriate.
Ensure that all activities related to hospital collection activities meet department requirements.
Use of the computer system to document each patient encounter.
Use and maintain postal equipment.
Schedule will contain days, weekends and some holidays.

Data Entry experience
Bilingual in English and Spanish

Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs.

Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

Medical, Rx, Dental & Vision Insurance
~ Personal and Family Sick Time & Company Paid Holidays
~ 401(k) Retirement Plan
~ Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
~ Short-Term & Long-Term Disability
~ Tuition Reimbursement, Personal Development & Learning Opportunities
~ Corporate Sponsored Events & Community Outreach
~ All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, citizenship status, military status, protected veteran status, religion, creed, physical or mental disability, medical condition, marital status, sex, sexual orientation, gender, gender identity or expression, age, genetic information, or any other basis protected by law, ordinance, or regulation.

If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at or via email at .All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.