Customer service and dispatch coordination - Elk Grove Village, IL
7 hours ago

Job description
Customer service and dispatch coordination.
We pride ourselves on providing top-notch garage door solutions and exceptional customer service.
We are seeking a highly organized and customer-focused professional to join our team as a Customer Service and Dispatch Coordinator at our new office.
Key Responsibilities:
- Serve as the primary point of contact for customer - answer incoming calls and address inquiries in a professional manner.
- Schedule appointments and efficiently coordinate routes for our technicians.
- Dispatch technicians according to job requirements and service locations.
- Manage multiple tasks simultaneously while maintaining calmness and focus under pressure.
- Provide exceptional customer care to ensure a positive experience for all clients.
Qualifications:
- Strong communication and customer service skills.
- Ability to multitask and prioritize effectively in a fast-paced environment.
- A calm and professional demeanor, especially during busy periods.
** NO PREVIOUS EXPIRIANCE NEEDED -
Prior experience will be considered an advantage.
Comprehensive training will be provided to qualified candidates.
Pay: From $20.00 per hour
Work Location: In person
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