Customer service and dispatch coordination - Elk Grove Village, IL

Only for registered members Elk Grove Village, IL , United States

7 hours ago

Default job background
Customer service and dispatch coordination. · We pride ourselves on providing top-notch garage door solutions and exceptional customer service. · We are seeking a highly organized and customer-focused professional to join our team as a Customer Service and Dispatch Coordinator a ...
Job description

Customer service and dispatch coordination.

We pride ourselves on providing top-notch garage door solutions and exceptional customer service.

We are seeking a highly organized and customer-focused professional to join our team as a Customer Service and Dispatch Coordinator at our new office.

Key Responsibilities:

  • Serve as the primary point of contact for customer - answer incoming calls and address inquiries in a professional manner.
  • Schedule appointments and efficiently coordinate routes for our technicians.
  • Dispatch technicians according to job requirements and service locations.
  • Manage multiple tasks simultaneously while maintaining calmness and focus under pressure.
  • Provide exceptional customer care to ensure a positive experience for all clients.

Qualifications:

  • Strong communication and customer service skills.
  • Ability to multitask and prioritize effectively in a fast-paced environment.
  • A calm and professional demeanor, especially during busy periods.

** NO PREVIOUS EXPIRIANCE NEEDED -

Prior experience will be considered an advantage.

Comprehensive training will be provided to qualified candidates.

Pay: From $20.00 per hour

Work Location: In person



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