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- Ensure that business tasks are performed correctly and timely
- Census Management
- Cash Management
- Billing Management
- Collections Management
- Refund and Adjustment Management
- Trust Management
- Ensures census is balanced daily.
- Ensure cash is deposited daily, posted daily and balances to the bank statement.
- Identifies and corrects errors with revenue and cash posting.
- To ensure timely billing of accounts in accordance with the Policy and Procedure and the BOM Monthly Calendar.
- To ensure timely follow up on current and delinquent accounts in accordance with the Policy and Procedure and the BOM Monthly Calendar.
- Coordinates routine account receivable meetings with the Administrator weekly to discuss delinquent accounts and barriers to collection.
- Coordinates monthly Triple Check with the facility Team, and ensures billing is compliant with State and Federal regulations.
- Reconciles the Resident Trust monthly.
- Ensures that the Operating and Trust Petty Cash balances at least monthly, or as needed.
- Where applicable, coordinates, trains and monitors BOA duties to ensure accuracy, timeliness and compliance.
- Responds to requests from facility Department Heads and other staff timely.
- Partners with Admissions staff to educate patients and responsible parties regarding their insurance and private liability.
- Where applicable, responds to collection and audit requests timely from AR support departments i.e. CBO, Managed Care CBO Team, Accounting, Denials Department, etc.
- Fosters and maintains a strong positive working relationship with fellow employees, including accounting, operations, marketing, human resources, etc., as well as employees in other subsidiary companies.
- Participates in the Quality Management process. Supports development and implementation of improvement plans.
- Ensures that all OSHA and safety standards are followed, as applicable to the position
- Maintains safe and clean work area and adheres to location/company safety standards for the healthcare professional.
- Adheres to location and company policy and procedures.
- Adheres to established HIPAA confidentiality standards of patient/resident and client location information.
- Provides leadership and support for the Compliance Process within management area, including but not limited to timely reporting concerns or suspected incidences of non-compliance.
- Performs other tasks or duties as assigned.
- Ability to lead, plan, organize, develop, implement, and interpret the programs, goals, objectives, policies, and procedures, etc. that are necessary to maintain a sound business operation.
- Ability to apply critical thinking to a variety of situations; to assess business objectives, develop, implement and monitor effective plans for improvement.
- Ability to read, interpret and analyze AR records and reports
- Possess knowledge of reimbursement regulations as well as laws, regulations, and guidelines pertaining to healthcare.
- Ability to work harmoniously with other personnel and develop/maintain good personnel relations and employee morale
- Ability to work independently, to follow instructions, and to accept constructive feedback.
- Ability to deal tactfully with personnel, residents, family members, visitors, government agencies/personnel and the general public.
- Sufficient verbal and written communication skills to perform the tasks required.
- Two years SNF business office and billing experience.
- None required
Business Office Manager - Oakland, United States - Windsor Healthcare Communities
Description
$5000 sign on bonus available for new hires hired by 4/30/2024, will be payable after 6 months of employment
Position Summary:
The Business Office Manager (BOM) is responsible to record all facility revenue accurately and ensure timely collection of revenue.
Essential Position Duties
To include:
POSITION QUALIFICATIONS
Core Competencies/Skill Sets
Professional Experience/Educational Requirements
Certification/Licensure