Jobs

    Automotive Service Manager - Gettysburg, United States - Renn Kirby Auto Group

    Renn Kirby Auto Group
    Renn Kirby Auto Group Gettysburg, United States

    2 weeks ago

    Default job background
    Description

    Job Description

    Job Description

    ATTENTION SERVICE MANAGERS and HIGH PERFORMING ADVISORS

    Renn Kirby Chevrolet is HIRING

    Are you tired of not being rewarded for your consistently exceptional results? Do you find that upper management doesn't listen to all your great ideas on how to run YOUR business? We have a home for you

    If you have an uncontrollable desire to demand the highest of results from your service department, refuse to let your team operate at mediocrity, and have genuine passion for customers, please keep reading.

    Renn Kirby Chevrolet, right on Route 30 in Gettysburg, has an extremely rare position open for a service manager with our family. Our manager of 48 years is retiring

    We are looking for a strong, results driven leader to take us to the NEXT LEVEL. We reward top performance, the only mistake you can make is to hesitate

    Our organization has a belief system that the leader of the service department is an integral position for the success of the dealership, and offers full support, training, and strong, proven systems that bring success to the store in both finance and customer satisfaction.

    We offer:

    • Compensation that is extremely favorable to top performers.
    • A supportive and experienced upper management team focused on fixed operations.
    • Strong technicians and resources throughout the organization
    • A collaborative environment based on creativity, and out of the box thinking.
    • Unparalleled integrity known well in the industry.

    If you are the best of the best and ready to be recognized for it, apply today

    Service Manager

    Summary

    Runs an efficient and profitable service department through productive staffing, customer retention, cost controls, achievement of objectives, and maintenance of all service records. Ensures that the daily inventory of technicians' time is consistently sold to service customers.

    Essential Duties

    • Forecasts goals and objectives for the department and strives to meet them.
    • Hires, trains, motivates, counsels and monitors the performance of all service department staff.
    • Prepares and administers an annual operating budget for the service department.
    • Maintains reporting systems required by general management and the factory.
    • Attends managers meetings.
    • Monitors and controls the performance of the department using appropriate reports, tracking systems and surveys.
    • Strives for harmony and teamwork within the department and with all other departments.
    • Develops and implements a marketing plan which promotes new and repeat business.
    • Understands, keeps abreast of and complies with federal, state and local regulations that affect service operations, such as hazardous waste disposal, OSHA Right-to-Know etc.
    • Understands and ensures compliance with manufacturer warranty and policy procedures.
    • Accounts for all documents; ensures that none are missing and all are processed correctly.
    • Holds weekly department meetings.
    • Directs and schedules the activities of all department employees.
    • Facilitates and/or conducts technical training and sends employees to appropriate training schools as needed.
    • Monitors technicians' daily productivity reports and corresponding payroll records.
    • Monitors and follows up on parts orders with the parts manager to ensure availability.
    • Initials all repair orders before submitting them to the warranty department, monitoring for sales and hours relative to expectations.
    • Establishes and maintains good working relationships with customers to encourage repeat and referral business.
    • Informs repair technicians of time allowances on each repair order.
    • Maintains high-quality service repairs and minimizes comebacks. Conducts periodic spot checks of completed jobs for thoroughness and quality.
    • Keeps abreast of new equipment and tools available and recommends purchases.
    • Ensures that the work areas and customer waiting area are kept clean.
    • Establishes and maintains good working relationships with vocational and technical schools to enhance personnel recruitment activities.
    • Serves as liaison with factory representatives.
    • Ensures the proper care, storage and inventory of special tools.
    • Ensures that customers' service files are up-to-date and readily available for reference.
    • Ensures that all customers are greeted promptly and given fair estimates on costs and time required for repairs and maintenance.
    • Prepares pricing guides and maintenance menus for frequent labor operations.
    • Handles customer complaints immediately and according to dealership's guidelines.
    • Establishes and maintains 24-hour follow-up with all customers to confirm satisfaction with the service experience.
    • Maintains safe work environment.
    • Maintains a professional appearance.
    • Other tasks as assigned.

    Qualifications
    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    Education and/or Experience

    • Bachelor's degree (B.A.) from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience.
    • Two to four years related experience and/or training; or equivalent combination of education and experience.
    • Four to ten years related experience and/or training; or equivalent combination of education and experience.

    Language Skills

    • Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
    • Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures or governmental regulations. Ability to write reports, business correspondence and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers and the general public.
    • Ability to read, analyze and interpret common scientific and technical journals, financial reports and legal documents. Ability to respond to common inquiries or complaints from customers, regulatory agencies or members of the business community. Ability to write speeches and articles for publication that conform to prescribed style and format. Ability to effectively present information to top management, public groups and/or boards of directors.

    Mathematical Skills

    • Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference and volume. Ability to apply concepts of basic algebra and geometry.
    • Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. Ability to apply concepts such as fractions, percentages, ratios and proportions to practical situations.


    Reasoning Ability

    • Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
    • Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.
    • Ability to define problems, collect data, establish facts and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

    Physical Demands
    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    Work Environment
    The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    COMPANY BLURB

    We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. We are committed to providing a safe, drug-free work environment. Applicants must be willing to submit to a pre-employment background check and drug test. Interested candidates must possess a valid driver's license and have a satisfactory driving record.



  • Renn Kirby Auto Group Gettysburg, United States

    ATTENTION SERVICE MANAGERS and HIGH PERFORMING ADVISORS · Renn Kirby Chevrolet is HIRING · Are you tired of not being rewarded for your consistently exceptional results? Do you find that upper management doesn't listen to all your great ideas on how to run YOUR business? We have ...

  • Wendy's

    Restaurant Supervisor

    4 weeks ago


    Wendy's Gettysburg, United States Full time

    Wendy's - Gettysburg is currently hiring a full time or part time Restaurant Supervisor for our Gettysburg, PA location. A Restaurant Supervisor should not only supervise their team but lead it to acheive their goals. A Restaurant Supervisor will assist in the planning and manage ...

  • Wendy's

    Restaurant Staff

    4 weeks ago


    Wendy's Gettysburg, United States Full time

    Wendy's - Gettysburg is looking for a full time or part time Restaurant Staff team member to join our team in Gettysburg, PA. The Restaurant Staff team member is responsible for customer service and commitment to excellence through meeting or exceeding hospitality and service sta ...

  • GLC on the GO

    Travel Nurse

    2 weeks ago


    GLC on the GO Gettysburg, United States

    GLC on the GO is seeking an experienced General Practice Registered Nurse for an exciting Travel Nursing job in Gettysburg, PA. Shift: 5x8 hr days Start Date: ASAP Duration: 8 weeks Pay: $1306 / Week About GLC on the GO: · WE ARE GLC GROUP · We go that little extra to turn ordin ...

  • GLC on the GO

    Travel Nurse

    3 weeks ago


    GLC on the GO Gettysburg, United States

    GLC on the GO is seeking an experienced General Practice Registered Nurse for an exciting Travel Nursing job in Gettysburg, PA. Shift: 5x8 hr days Start Date: ASAP Duration: 9 weeks Pay: $1306 / Week About GLC on the GO: · WE ARE GLC GROUP · We go that little extra to turn ordin ...

  • GLC on the GO

    Travel Nurse

    3 weeks ago


    GLC on the GO Gettysburg, United States

    GLC on the GO is seeking an experienced General Practice Registered Nurse for an exciting Travel Nursing job in Gettysburg, PA. Shift: 3x12 hr nights Start Date: ASAP Duration: 6 weeks Pay: $1169 / Week About GLC on the GO: · WE ARE GLC GROUP · We go that little extra to turn or ...

  • GLC on the GO

    Travel Nurse

    2 weeks ago


    GLC on the GO Gettysburg, United States

    GLC on the GO is seeking an experienced General Practice Registered Nurse for an exciting Travel Nursing job in Gettysburg, PA. Shift: 5x8 hr days Start Date: 06/01/2024 Duration: 16 weeks Pay: $1306 / Week About GLC on the GO: · WE ARE GLC GROUP · We go that little extra to tur ...

  • GLC on the GO

    Travel Nurse

    2 weeks ago


    GLC on the GO Gettysburg, United States

    GLC on the GO is seeking an experienced General Practice Registered Nurse for an exciting Travel Nursing job in Gettysburg, PA. Shift: 3x12 hr days Start Date: ASAP Duration: 6 weeks Pay: $1169 / Week About GLC on the GO: · WE ARE GLC GROUP · We go that little extra to turn ordi ...

  • GLC on the GO

    Travel Nurse

    3 weeks ago


    GLC on the GO Gettysburg, United States

    GLC on the GO is seeking an experienced General Practice Registered Nurse for an exciting Travel Nursing job in Gettysburg, PA. Shift: 5x8 hr days Start Date: ASAP Duration: 6 weeks Pay: $1306 / Week About GLC on the GO: · WE ARE GLC GROUP · We go that little extra to turn ordin ...


  • Gettysburg College Gettysburg, United States

    Position Summary · Gettysburg College seeks a dynamic, service-oriented Senior Administrative Assistant to support Counseling and Wellness Services. This position reports directly to the Executive Director of Counseling and Wellness Services. Founded in 1832, Gettysburg College ...


  • Belco Community Credit Union Gettysburg, United States

    Member Experience Officer (Personal Banker) · Belco Community Credit UnionMar 06, 2024Finance · Job Description · Location: Gettysburg Branch - Gettysburg, PA Position Title: Member Experience Officer Department: Retail Operations Supervisor's Title: Member Experience Manager/ ...

  • Healthcare Services Group

    Dining Services

    2 weeks ago


    Healthcare Services Group Gettysburg, United States

    Healthcare Services Group - JobID: [Restaurant Manager] As a Dining Services MIT at Healthcare Services Group, you'll: Learn and perform the job assignments of the dietary aide, cook, and dishwasher positions; Lead small groups of line staff in food preparation, serving, and clea ...


  • Equity LifeStyle Properties, Inc. Gettysburg, United States Full time

    With a culture of recognition and reputation for excellence, ELS is the ideal organization in which to develop a long and successful career · ELS is hiring for the position of Seasonal Activities Supervisor in Gettysburg, Pennsylvania. What you'll do: · As the Activates Supervi ...

  • Epic Travel Staffing

    Travel Nurse

    2 days ago


    Epic Travel Staffing Gettysburg, United States

    Epic Travel Staffing is seeking an experienced Operating Room Registered Nurse for an exciting Travel Nursing job in Gettysburg, PA. Shift: 4x10 hr days Start Date: 06/26/2024 Duration: 13 weeks Pay: $2339.2 / Week Job Opportunities · This is a travel Nurse - OR assignment in GE ...

  • Gettysburg College

    Computer Technician

    2 days ago


    Gettysburg College Gettysburg, United States

    Position Summary · Gettysburg College is seeking a full-time Computer Technician, Deployment Coordinator reporting to the Director of Infrastructure and Computing Department. The Infrastructure and Computing Department is part of the Information Technology division that supports ...


  • Evoke Consulting Gettysburg, United States

    Evoke Consulting is a Federal Management Consulting firm specializing in strategic business and technology services areas across the federal market. We provide solutions to agencies and entities including Veterans Affairs, Department of Energy, Department of Agriculture, Departme ...

  • Chico's FAS

    Sales Lead

    2 weeks ago


    Chico's FAS Gettysburg, United States Part time

    Join our chic team, dedicated to a styling and social experience that inspires women to express their individuality. · POSITION OBJECTIVE: · The Sales Lead is responsible for supporting Management in in promoting a customer and product-focused sales culture, where our values and ...

  • Bluepipes

    Travel Nurse

    3 days ago


    Bluepipes Gettysburg, United States Freelance

    Greenstaff Medical US is seeking an experienced General Practice Certified Nursing Assistant for an exciting Travel Nursing job in Gettysburg, PA. Shift: 5x8 hr PMs Start Date: ASAP Duration: 6 weeks Pay: $672 / Week About Greenstaff Medical US: · At Greenstaff Medical, we pride ...

  • Bluepipes

    Travel Nurse

    6 days ago


    Bluepipes Gettysburg, United States Freelance

    Greenstaff Medical US is seeking an experienced General Practice Certified Nursing Assistant for an exciting Travel Nursing job in Gettysburg, PA. Shift: 5x8 hr PMs Start Date: ASAP Duration: 8 weeks Pay: $672 / Week About Greenstaff Medical US: · At Greenstaff Medical, we pride ...

  • Bluepipes

    Travel Nurse

    5 days ago


    Bluepipes Gettysburg, United States Freelance

    Greenstaff Medical US is seeking an experienced General Practice Certified Nursing Assistant for an exciting Travel Nursing job in Gettysburg, PA. Shift: 5x8 hr nights Start Date: ASAP Duration: 8 weeks Pay: $672 / Week About Greenstaff Medical US: · At Greenstaff Medical, we pr ...