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    Technical Support Specialist, Full Time - Aurora, CO, United States - Johnson Controls International

    Johnson Controls International
    Johnson Controls International Aurora, CO, United States

    2 weeks ago

    Johnson Controls International background
    Full time
    Description
    The Systems Support Technician (Programmer) provides specialized technical support to Field
    Technicians by remotely programing Communicators and Alarm Panels using a variety of specific
    manufacturer software. programming projects. Take inbound phone calls from technicians requesting assistance in programming

    customers alarm panels, communicators, or video equipment through remote DLL. specific information into new or existing accounts in response to tech request or by scope
    Register Communicators and ensure accurate communication between the customers

    Complete data entry into programming and MM when required.
    appropriate parties via phone.
    ~ Ensure all MM Data and Panel programing are accurate and match paperwork,

    issue confirmation and place accounts in service to be monitored in the CMC.
    ~ Competency in Microsoft Windows / Office.
    Experience with alarm installation, DLL, technical support, or data processing preferred.
    Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) Johnson Controls International plc.

    is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law.

    If you are an individual with a disability and you require an accommodation during the application process, please visit here .

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