Customer Support Representative - Dallas-Fort Worth Metroplex

Only for registered members Dallas-Fort Worth Metroplex, United States

6 days ago

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Job summary
We're looking for a talented Customer Support Representative to join our exceptional team, help us continue our rapid growth, and create a better way forward for our customers.,Responsibilities
  • Make outbound calls, handle inbound calls, follow ups and call backs, and emails from customers and applicants
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    • Answer inquiries related to client accounts and product (Payments, tech support, document review, etc)
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      • Identify and escalate complex tickets to tier 2 support teams
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