Jobs

    Field Service Engineer II - Hillsboro, United States - Insight Global

    Insight Global
    Insight Global Hillsboro, United States

    1 week ago

    Insight Global background
    Description

    Summary:

    This position entails the installation, service, troubleshooting and repair of complex electronic and electromechanical equipment, site service, field process applications, and qualifications.

    In addition, the position is accountable for being able to operate as an independent "product expert" on select EVG product lines.

    Capable of assisting in the implementation of detailed, complex customer installation plans for reliability, process qualification, and sign-off. Training customer personnel on advanced equipment operation, maintenance procedures and process related operations. Provides onsite technical support for development and implementation of equipment and process applications. Trains other Field Service Engineers on specific product lines.


    Essential Duties and Responsibilities:
    To perform this job successfully, the individual must be able to perform each of the primary duties satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. 1. Provides professional and courteous service to customers with a primary goal of complete customer satisfaction. 2. Assists customers and other personnel in identifying and repairing equipment related process problems. 3. Performs onsite preventative maintenance, clean equipment as required and verify the operational quality of equipment. 4. Performs start-up, warranty, paid service, and service contract activities. Performs hardware set-up on specified systems within established time frames. 5. Keeps Management informed of down situations. Documents, logs, and reports activities as required. 6. Troubleshoots and corrects process variations on systems. Diagnoses sources of hardware or process problems on equipment, facilities, or wafers. 7.

    Participates in local customer meetings and communicates orally with customers in face-to-face, one-on-one settings, group settings and communicates professionally by email and telephone, as needed.

    8. Prepares and submits all required paperwork on a timely, routine basis. 9. Maintains all assigned equipment logs and records promptly and thoroughly. 10.

    Records activities clearly in written pass down and communicates clearly face to face when handing work off to oncoming shift.

    11. Complies with all OSHA and Customer Safety requirements. Stays current all prescribed and recurrent training courses for EVG and Customer to maintain uninterrupted access to customer site. 12. Works overtime and/or travel on short notice, including unscheduled callouts from home and other shifts, as needed. 13. Must be able to travel domestically and internationally overnight, as needed, up to 20% of the time. Must possess a valid passport. 14. This position requires the use of EVG hired vehicles on EVG business.

    Individuals must be physically capable of operating the vehicles safely, possess a valid driver's license and have acceptable driving privileges.

    15. Trains other Field Service Engineers on specific product lines and company software (timecards, expensereporting, drawings, parts)16. Assists and completes onsite equipment installations or complex retrofits on equipment and obtains Final Acceptance by the customer. 17. Ability to utilize training skills to troubleshoot tools to resolve issues and minimize downtime. Keeps equipment running properly and efficiently to enhance customer satisfaction. 18.

    Other duties, as assignedWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day.

    We are an equal opportunity/affirmative action employer that believes everyone matters.

    Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances.

    If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to .

    com.

    To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy:
    . 1. This position requires an associate degree or bachelor's degree in a related engineering field plus two (2) years of experience or up to four (4) years of experience installing/repairing semiconductor/electronic production equipment. 2. Advanced electromechanical troubleshooting skills. 3. Knowledge of quality improvement process methods and terminology. 4. Ability to identify and solve advanced process-related system problems. 5. Ability to communicate and demonstrate professional conduct with all levels of customers, management, and coworkers. 6. Must have advanced PC skills (Windows, MSOffice suite). 7. Kepner-Tregoe Problem Solving and Decision Making training, preferred.
  • Prosum

    Field Services Engineer

    1 week ago

    Prosum Hillsboro, United States

    This is a full-time/direct-hire Field Services Engineer position with a growing international semiconductor equipment provider with a presence in Hillsboro, OR. This role will be 80% onsite and the rest remote. Semiconductor industry experience is required. · Job Description: · T ...

  • Infotree Global Solutions

    Field Services Engineer

    2 days ago

    Infotree Global Solutions Hillsboro, United States

    Responsibilities: · • Performs on-site service and repair of semiconductor processing equipment · • Troubleshoots equipment problems · • Maintains records and reports as required · • Coordinates activities with peers, supervisor(s) and customers to minimize equipment downtime and ...

  • Insight Global

    Field Services Engineer

    2 weeks ago

    Insight Global Hillsboro, United States

    Overview: · Perform installations, preventative maintenance, and remedial repair maintenance on complex electronic and electro-mechanical semiconductor capital equipment at global customer locations. · Create and maintain a high level of customer delight through advanced customer ...

  • ASML

    Field Service Engineer

    1 week ago

    ASML Hillsboro, United States Full time

    Introduction to the Job · The Customer Support (CS) organization is responsible for the installations, qualification, repair and maintenance of the ASML systems at customer sites and is responsible for the necessary transfer of know-how to the customer. Local site Customer Suppo ...

  • Abacus Solutions Group

    Field Service Engineer

    2 days ago

    Abacus Solutions Group Hillsboro, United States

    A manufacturing organization located in Hillsboro, OR is looking for a Field Service Engineer. · Responsibilities: · Interprets maintenance manuals and procedures, schematics, and wiring diagrams, and repairs Semiconductor equipment. · Use customer feedback and requests, and pro ...

  • Prosum

    Field Service Engineer

    1 week ago

    Prosum Hillsboro, United States Perm

    · Summary: As a Field Service Engineer, you will be responsible for providing independent field service engineering activities to Company customers. This role involves troubleshooting more complicated products and problems, responding to service calls, and performing preventativ ...

  • Nova Ltd.

    Field Services Engineer

    1 week ago

    Nova Ltd. Hillsboro, United States

    Nova Measuring Instruments, Inc. is looking for a Field Service Engineer to support our customer in Hillsboro, OR. Relocations within the US will be considered. The FSE will perform engineering and technical activities, while utilizing company's R&D teams to direct technology[y d ...

  • Lam Research

    Field Service Engineer

    19 hours ago

    Lam Research Hillsboro, United States

    The Impact You'll Make · As a Field Service Engineer at Lam, you will step into the limelight of customer support. Your work goes beyond installations and troubleshooting; it ensures the operational excellence of our complex semiconductor equipment. You're on the front lines, u ...

  • ASML

    Field Service Engineer

    6 days ago

    ASML Hillsboro, OR, United States

    Job ID: J · Introduction to the Job The Customer Support (CS) organization is responsible for the installations, qualification, repair and maintenance of the ASML systems at customer sites and is responsible for the necessary transfer of know-how to the customer. Local site Cust ...

  • Checkpoint Technologies, LLC

    Field Services Engineer

    2 days ago

    Checkpoint Technologies, LLC Hillsboro, United States

    Checkpoint Technologies, LLC, located in San Jose, CA. is a vibrant, well-established manufacturer of automated laser scanning and emission detection systems for the semiconductor industry. We have a strong technological base and hold a leading market position in the US and overs ...

  • ASM

    Field Service Engineer

    1 week ago

    ASM Hillsboro, United States

    Field Service Engineer · Job Location: Hillsboro, OR · Perform installations, preventative maintenance, and remedial repair maintenance on complex electronic / electro-mechanical semiconductor capital equipment at ASM's global customer locations. Create and maintain a high level ...

  • WGNSTAR

    Service Engineer

    1 week ago

    WGNSTAR Hillsboro, United States

    WGNSTAR is a dynamic and growing company with a global footprint. Primarily focused on the semiconductor industry, we provide a platform for you to expand your career with knowledge gained on-the-job training, and tailored development. We know we need talented people like you who ...

  • Insight Global

    Field Services Engineer

    2 weeks ago

    Insight Global Hillsboro, United States

    Duration: Permanent Hire · Location: Hillsboro, OR · Shift: Compressed Work Week (Week 1: 3 days on 4 days off. Week 2: 4 days on 3 days off.) · Note: Must be adaptable to future business needs · Requirements: · Bachelors degree from an accredited college in electrical enginee ...

  • Akkodis

    Field Services Engineer

    3 weeks ago

    Akkodis Hillsboro, United States

    Duties and Responsibilities · Shifts- Must be open to all shifts · Install and qualify Proprietary Semiconductor Equipment for high precision interconnection technology for IC Packaging · Analyze, interpret and make critical decision on process and equipment related issues · Inte ...

  • Prosum

    Field Services Engineer

    1 week ago

    Prosum Hillsboro, United States

    This is a full-time/direct-hire Field Services Engineer position with a growing international semiconductor equipment provider with a presence in Hillsboro, OR. This role will be 80% onsite and the rest remote. Semiconductor industry experience is required. · Job Description: · ...

  • Insight Global

    Field Services Engineer

    3 weeks ago

    Insight Global Hillsboro, United States

    Must be able to be onsite in Hillsboro, OR or Rio Rancho, NM · Days or Night Shift available · Direct Hire · Qualifications / Education / Skills and Experience: · This position requires an associate degree or bachelor's degree in a related engineering field plus two (2) years of ...

  • Prosum

    Field Service Engineer

    3 weeks ago

    Prosum Hillsboro, United States

    Job Title: Field Service Engineer · Summary: As a Field Service Engineer, you will be responsible for providing independent field service engineering activities to Company customers. This role involves troubleshooting more complicated products and problems, responding to service ...

  • FST Technical Services

    Field Service Engineer

    1 day ago

    FST Technical Services Hillsboro, United States

    FST Technical Services is looking for several Field Service Engineers for the semiconductor industry. Entry level, including new grads and recently separated military personnel with mechanical and electrical aptitude, as well as seasoned and experienced FSEs are encouraged to app ...

  • TriCom Quest

    Field Service Engineer

    3 weeks ago

    TriCom Quest Hillsboro, United States

    Job Description · Job DescriptionA growing international company in the semiconductor industry is seeking Field Service Engineers in multiple locations: Hillsboro, OR; Santa Clara, CA; Phoenix, AZ; Chandler, AZ. · $85K – 100K per year · Medical/Dental/Vision/Life (100% company c ...

  • Actalent

    Field Service Engineer

    1 week ago

    Actalent Hillsboro, United States

    Actalent is hiring Field Service Engineers to support a company in Hillsboro · Job Description: · We are looking for Field Service Engineers to help install semiconductor equipment and interact with customers directly to discuss/troubleshoot any issues or escalations that might ...