- Plan, direct, and coordinate the storage and distribution of products for Automotive OEM, PIA accounts.
- Resolve demand related problems both internally and externally.
- Ensures exact delivery and excellent customer service through fast and accurate processing of orders, communication, and
- First point of customer contact for general inquiries such as inventory, scheduling, shipping, calendar schedules, shortages,
- Build and maintain a good business relationship with clients by providing prompt and accurate service so as to promote
- Responds to and provides solutions for customer's complaints through the creation of 8D, STR or customer specific corrective action reports
- Responsible for the data integrity of reports being submitted and data being entered within the Customer specific programs.
- Continuously train and develop the SEWS Team with the knowledge and understanding of all customer procedural
- Review, process and distribute customer orders, inventory reports by FIFO, QA requests, customer labels, SPCL's, DLC's,
- Initiate and direct meetings to support the supply chain in order to plan for future customer orders and/or eliminate current
- Program Management activities related to internal/external costs, production problems, delivery & performance ratings,
- Bachelor's Degree required, Business/Supply Chain Management or similar study preferred.
- 3 - 5 year minimum experience in production and/or material planning and warehouse operations preferred.
- Strong data analysis, attention to detail, and time management skills required.
- Strong interpersonal and customer interface skills required.
- Excellent oral and written communication skills required.
- Strong mathematical skills required.
- MS Office Suite skills including Excel required.
- Must be able to perform in a stressful environment.
- Sequential manufacturing / scheduling / international business / import experience preferred
- Knowledge of the effective manufacture and distribution of finished goods, primarily on Automotive industry.
-
Customer Relations Specialist
3 days ago
Suburban Propane Jeffersonville, United StatesOverview · We are currently looking for a Customer Relations Specialist to play a pivotal role in helping to support excellent customer service, customer retention and new customer acquisition. As a Customer Relations Specialist, you will serve as a main point of contact for our ...
-
Client Relations Specialist
2 weeks ago
Signature Countertops Inc Jeffersonville, United StatesJob Description · Job DescriptionSignature Countertops is looking for a candidate that is detail oriented with exceptional organizational skills to fill our Client Relations Specialist position. This candidate should possess the following skills: · • Exceptional organizational an ...
-
Customer Relations Specialist
4 days ago
Team Travel Source Louisville, United StatesCustomer Relations Specialist · **Customer Relations Specialist** · Louisville, Kentucky · Millersville, Maryland · Customer Relations · ****REPORTS TO: Customer Relations Manager**** · ****HOURS: Full-time or part-time positions available**** · ****PAY/SALARY: Determined ...
-
Employee Relations Specialist
1 week ago
Sullivan University Louisville, United StatesLook No Further, Your Career Starts Here Sullivan University is an organization that is truly committed to making a difference. We host a wide variety of career opportunities, offer a family-oriented culture, and invest in our employees. Join us if Relations, Specialist, Employee ...
-
Customer Relations Specialist
1 week ago
Compass Tech International Louisville, United StatesJob Description · Job DescriptionPosition Title: Customer Relation Specialist (2nd Shift) · Location: Jeffersonville, Indiana · A well-known and established Equipment Manufacturer is looking for a highly skilled Customer Relations Specialist to join their team. Company offers: · ...
-
Customer Relations Specialist
3 weeks ago
Toshiba America Business Solutions Louisville, United StatesOrder Support SpecialistThe range for the position is $18.67/per hour to $25.00 /per hour, depending on experience.Hybrid schedule includes office (4-days) and home based (1 day).Toshiba America Business Solutions, a leader in digital technology, is seeking an Order Support Speci ...
-
Senior Consumer Relations Specialist
3 weeks ago
AIG Jeffersonville, United States Full timeJob Description/Requirements · Senior Consumer Relations Specialist reviews the underlying facts of the complaint, determines an appropriate solution, and delivers the response to the customer. Responsible for providing a superior level of service/support to both internal and ex ...
-
Customer Relations Specialist
1 week ago
Agape Care Group St Matthews, United StatesOverview: · Join Our Team as a Customer Relations Specialist · Do you have strong organizational and people skills? Are you a leader committed to getting hospice patients the care they deserve? We are looking for a customer relations specialist committed to serving our patients ...
-
University of Louisville Louisville, United StatesDepartment: · Location: · Belknap Campus · Time Type: · Full time · Worker Type: · Regular · Job Req ID: · R104422 · Minimum Requirements: · Bachelor's degree in a related field and two (2) years of relevant experience or the equivalent combination of education and expe ...
-
2nd Shift Customer Relations Specialist II
3 weeks ago
Sumitomo Electric Wiring Systems Jeffersonville, United States· Position at Sumitomo Electric Wiring Systems, Inc. · SEWS- Customer Service Center at KCSC. Although located at SEWS Jeffersonville office this is a flexible Work From Home position, which means an associate has the flexibility to work from home, but is expected to report to ...
-
Retail Service Specialist
1 week ago
AAA East Central Louisville, United States Full timeRetail Service SpecialistWe are looking for someone who will thrive in a sales and service environment by cross-selling and upselling products. This is an exciting career opportunity in our branch network and ideal for candidates' intent on providing excellent customer service an ...
-
Retail Service Specialist
1 week ago
AAA East Central Louisville, United States Full timeRetail Service SpecialistWe are looking for someone who will thrive in a sales and service environment by cross-selling and upselling products. This is an exciting career opportunity in our branch network and ideal for candidates' intent on providing excellent customer service an ...
-
Freight Classification Specialist Lead
1 week ago
XPO Louisville, United States Full timeSolutions driven success. · XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO, we look for employees who like a challenge and can communicate effectively in all situations. We want to le ...
-
Velocity Solutions Jeffersonville, United StatesJeffersonville Team Assistant in the Purchasing Department (m/f/d) · Job Description · Welcome to BAUHAUS · At BAUHAUS, we rely on one thing above all: the commitment of all employees - for each other and for every single customer. Because only with respect, teamwork and passion ...
-
Architect (m/f/d) full-time
3 weeks ago
NebulaWorks Louisville, United States Full timeShaping sustainable renewable energy · SÜDWERK is committed to implementing the energy transition in Germany. We take on all aspects of planning, realization, and utilization of renewable energy sources. Our continuously growing interdisciplinary team is the foundation of our su ...
-
Human Resources Specialist
3 days ago
Eternal Optimist Hospitality Louisville, United States**Position Title**:Human Resources Specialist · **Reports To: Director of Restaurant Operations** · **Supervises**:Restaurant Managers · **Provides Support**: Team Members · **Position Summary**: · The Human Resources Specialist is a leader and role model that provides strategic ...
-
Molina Healthcare Louisville, United StatesAre you passionate about serving others? Do you have established relationships within the community? · Come join our growing Community Engagement team at Molina Healthcare · At Molina, we focus on making an impact on people's lives This role involves working with a wide variety ...
-
Peer Support Specialist
3 days ago
Louisville Metro Government Louisville, United States**Description**: · - CHARACTERISTICS OF THE WORK · - Under direction, performs social service work. · - Responsible for implementing and conducting peer mentoring and support programs for homeless individuals and/or individuals receiving permanent supportive housing services. · * ...
-
Junior Sales Tax Officer
1 day ago
Velocity Ventures Riverwood, IN, United States Freelance**Join the Logwin team We are looking for a Junior Tax Specialist (m/f/d) at our location in Großostheim, Riverwood, IN.** · **Do you want to make a difference? Shape the future with a leading logistics service provider - and be personally valued and supported?** · With 4,200 emp ...
-
Solar installer
1 day ago
Golden Gate Group Druid Hills, KY, United States FreelanceAre you able to combine your sunny personality with your technical expertise? Are you looking for a long-term position with great colleagues and excellent pay? Perfect, then join our team We are currently seeking a full-time Solar Technician (m/f/d) to join us at our location in ...
Customer Relations Specialist II - Jeffersonville, United States - Sumitomo Electric Wiring Systems
Description
SEWS— Customer Service Center at KCSC. Although located at SEWS Jeffersonville office this is a flexible Work From Home position, which means an associate has the flexibility to work from home, but is expected to report to the local office as needed or required.
The Customer Relations Specialist will act as the primary window person and first point of contact for OEM Automotive customers in Production Control and Procurement. This person will obtain customer information, forecasts, and requirements and coordinate with internal departments to ensure exact delivery and respond to customer requests quickly to provide excellent customer service.
RESPONSIBILITES:
coordinating with other departments to resolve inquires.
promise dates, etc
customer loyalty & satisfaction.
requirements in order to achieve 100% on time delivery performance & customer satisfaction.
rework instructions & shipment schedules.
shortages and past due orders as well as eliminate obsolescence
MMOG activities and corrective action requests
REQUIREMENTS:
About Sumitomo Electric Wiring Systems, Inc.
Sumitomo Electric Wiring Systems, Inc. (SEWS) is part of the Sumitomo family of companies, a 400 year old brand with a reputation for quality and reliability. With the support of facilities throughout North America, SEWS has been delivering innovative solutions to automakers for over 30 years, and is a leading supplier of electrical distribution systems, components and electronics. SEWS is committed to technical development worldwide and with a global network of resources, is able to deliver a truly competitive advantage to each of our customers. Our associates are what drive Sumitomo's continued growth, which is why we proudly offer a competitive salary and comprehensive benefits package, including Medical, Dental, Vision, Disability, Life, 401(k) with match, tuition benefits, paid holidays and vacation.
To learn more about us, please visit
Follow Us on LinkedIn:
About the Sumitomo Electric Group
Since the founding of Sumitomo Electric Industries, Ltd. in 1897 with copper wire production, we have developed many new technologies and products through innovative R&D activities based on Sumitomo Electric manufacturing technologies for electric wires and power cables. With more than 350 subsidiaries worldwide, we continue to introduce a wide variety of products that fulfill the expectations of society, in five business fields: Automotive, Information & Communications, Electronics, Environment & Energy, and Industrial Materials. We are a Fortune global 500 company.
To learn more about Sumitomo Electric Group, please visit http://global-
Follow Us on LinkedIn:
**Interested Candidates Should Submit Cover Letter and Salary History When Applying.**
An Equal Opportunity Employer M/F/D/V