Customer Service Representative - Redwood City - beBee Careers

beBee Careers Redwood City

1 week ago

Full time Sales

Job title: Receptionist - State Farm Agent Team Member

Description

We are seeking a highly organized and detail-oriented Receptionist to join our team. The ideal candidate will be committed to contributing to a positive and productive workplace.

Greet clients warmly in person and over the phone, directing them to the appropriate team members.
Manage appointment scheduling and office communications.
Assist in handling incoming inquiries and maintaining customer records.
Engage in sales conversations with prospective and existing clients, identifying opportunities to offer insurance solutions.
Provide excellent customer service and follow up on client needs.
Support the team with various administrative tasks and projects.

Responsibilities

The successful candidate will possess:

Previous experience in a receptionist or customer service role.
Excellent communication and interpersonal skills.
Strong organizational and multitasking abilities.
Comfortable with engaging in sales conversations.
Basic computer skills, including Microsoft Office and CRM systems.

Key Qualifications

To be considered for this role, you must have:

A passion for delivering exceptional customer service and building strong relationships with clients.

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Simple IRA w/employer match

Training & development

License reimbursement

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