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Altoona

    Customer Service - Altoona, United States - Boscov's

    Boscov's
    Boscov's Altoona, United States

    2 weeks ago

    Default job background
    Description

    Cash Office/ Customer Service Desk Associate

    Bring your experience to work for you where people love to shop Boscov's is a chain of full service department stores serving the total family needs of our customers. For nearly 100 years, Boscov's has been known for its great values and famous brands, and for offering a broad selection of quality merchandise in its stores and online. We are looking for a Cash Office/ Customer Service Desk Associate to join our retail team.

    Job Responsibilities

    Responsibilities of the Cash Office Associate portion include:

    Reconciliation of Cash Receipts

    Counting the safe

    Performance of audits

    Accurately and efficiently completing all daily paperwork while adhering to company policies and procedures

    Register repair/ Answering questions related to the register

    Responsibilities of the Customer Service Associate portion include:

    Provide customer service by completing customer requests and/or resolving issues in a timely manner.

    Accurately and efficiently complete all transactions and paperwork, adhering to all company policies & procedures.

    Make storewide announcements over public address system.

    Handle layaway storage, maintain records, receive payments and release merchandise.

    Gift wrap customers purchases following company standards and procedures

    Job Requirements

    Successful candidates for this role should have the ability to actively engage coworkers to provide excellent customer service.

    Additional requirements include:

    Possess basic math skills

    Prior cash handling required

    Retail and/or banking experience, preferred

    Ability to operate an adding machine

    Excellent written, verbal, and interpersonal communication skills with customers, coworkers, and management

    Ability to learn computer systems, POS register, and telxon

    Available to work varied days and hours as work schedule requires, including evenings and weekends

    Benefits

    At Boscovs, we value our employees, and thats why we provide a competitive compensation and benefits package. As a member of our retail operations team, you will be eligible to receive:

    Competitive starting rate

    Weekly Pay

    Comprehensive benefits package, including medical/dental

    Paid Vacations and Personal days

    Liberal Employee Discounts

    Opportunity for Advancement

    Much More

    Work where people love to shop

    Equal Opportunity Employer

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