-
Assistant Director of Ticketing
2 weeks ago
ExtraMile Arena (Boise State University) Boise, United StatesSupervise box office operations, manage events using computerized ticketing software, distribute and account for daily ticket sales as well as group and season tickets, work with event promoters, oversee Box Office staff. Essential Functions: 60% of the Time the Assistant Dire ...
-
International Rescue Committee Boise, United StatesRequisition ID: req51169 · Job Title: Virtual Casework Supervisor, Virtual Reception & Placement, Mountain Standard Territory · Sector: Social Work · Employment Category: Fixed Term · Employment Type: Full-Time · Compensation: USD 55, - 73, Annually · Location: Denver, CO USA · W ...
-
Field Service Power Generation Technician
2 weeks ago
Cummins Boise, United StatesField Service Power Generation TechnicianDescriptionWe offer Sign On Bonus $5000We are looking for a talented Field Service Power Generation Technician to join our team specializing in Power Generation (Boise, ID).In this role, you will make an impact in the following ways:-Compl ...
-
Field Service Power Generation Technician
1 week ago
Cummins Boise, United States**Field Service Power Generation Technician** · **Description** · **We offer Sign On Bonus $5000** · We are looking for a talented **Field Service Power Generation Technician** to join our team specializing in Power Generation (Boise, ID). · In this role, you will make an imp ...
-
Field Service Power Generation Technician
2 weeks ago
Cummins Boise, United StatesField Service Power Generation TechnicianDescriptionWe offer Sign On Bonus $5000We are looking for a talented Field Service Power Generation Technician to join our team specializing in Power Generation (Boise, ID).In this role, you will make an impact in the following ways:-Compl ...
-
Field Service Power Generation Technician
1 week ago
Cummins Boise, United StatesField Service Power Generation Technician · Description · We offer Sign On Bonus $5000 · We are looking for a talented Field Service Power Generation Technician to join our team specializing in Power Generation (Boise, ID). · In this role, you will make an impact in the followi ...
-
Construction Project Engineer- ID001
2 weeks ago
WGNSTAR Boise, United StatesJob Description · Job DescriptionWGNSTAR is a dynamic and growing company with a global footprint. Primarily focused on the semiconductor industry, we provide a platform for you to expand your career with knowledge gained on the job training, and tailored development. We know we ...
-
Bankruptcy Ledger Specialist
1 week ago
Idaho State Job Bank Boise, United StatesBankruptcy Ledger Specialist at Carrington in Boise, Idaho, United States Job Description Come join our amazing team and work remote from home Bankruptcy Ledger Experience Required to be Considered The Bankruptcy Ledger Specialist will be responsible for completing and monitoring ...
-
Assistant Director of Ticketing
1 day ago
Boise State University Boise, United StatesAbout Us: · Boise State University is located along the banks of the Boise River and a short stroll from the state capitol. We are committed to an innovative, transformative, and equitable educational environment that supports student success, and advances Idaho and the world. ...
-
Assistant Director of Ticketing
1 week ago
Boise State University Boise, United StatesAbout Us: · Boise State University is located along the banks of the Boise River and a short stroll from the state capitol. We are committed to an innovative, transformative, and equitable educational environment that supports student success, and advances Idaho and the world. · ...
-
Assistant Director of Ticketing
2 weeks ago
Boise State University Boise, United StatesAssistant Director of Ticketing · Job no: 498180 · Work type: Non-Classified/Professional · Location: Boise, ID · Categories: Management, Administration and Business Operations, Event Support, ExtraMile Arena, Mid-Level · About Us: · Boise State University is located along the ...
-
OSM Project Manager
3 weeks ago
WGNSTAR Boise, United StatesWGNSTAR is a dynamic and growing company with a global footprint. Primarily focused on the semiconductor industry, we provide a platform for you to expand your career with knowledge gained on the job training, and tailored development. We know we need talented people like you tha ...
-
Construction Document Control Manager- ID001
3 weeks ago
WGNSTAR Boise, United StatesWGNSTAR is a dynamic and growing company with a global footprint. Primarily focused on the semiconductor industry, we provide a platform for you to expand your career with knowledge gained on the job training, and tailored development. We know we need talented people like you tha ...
-
Facilities Control Room Operator
1 day ago
WGNSTAR Boise, United StatesWGNSTAR is a dynamic and growing company with a global footprint. Primarily focused on the semiconductor industry, we provide a platform for you to expand your career with knowledge gained on the job training, and tailored development. We know we need talented people like you tha ...
-
Fleet Shop Project Coordinator
3 weeks ago
WGNSTAR Boise, United StatesJob Description · Job DescriptionWGNSTAR is a dynamic and growing company with a global footprint. Primarily focused on the semiconductor industry, we provide a platform for you to expand your career with knowledge gained on the job training, and tailored development. We know we ...
-
Water Services Technician
2 weeks ago
WGNSTAR Boise, United StatesJob Description · Job Description · WGNSTAR is a dynamic and growing company with a global footprint. Primarily focused on the semiconductor industry, we provide a platform for you to expand your career with knowledge gained on the job training, and tailored development. We know ...
-
Facilities Control Room Operator
5 days ago
WGNSTAR Boise, United StatesJob Description · Job DescriptionWGNSTAR is a dynamic and growing company with a global footprint. Primarily focused on the semiconductor industry, we provide a platform for you to expand your career with knowledge gained on the job training, and tailored development. We know we ...
-
Journeyman Machinist
2 weeks ago
Idaho State Job Bank Boise, United StatesJourneyman Machinist - ID002 at WGNSTAR in Boise, Idaho, United States Job Description WGNSTAR is a dynamic and growing company with a global footprint. Primarily focused on the semiconductor industry, we provide a platform for you to expand your career with knowledge gained on t ...
-
Construction Document Control Manager- ID001
2 weeks ago
WGNSTAR Boise, United StatesJob Description · Job DescriptionWGNSTAR is a dynamic and growing company with a global footprint. Primarily focused on the semiconductor industry, we provide a platform for you to expand your career with knowledge gained on the job training, and tailored development. We know we ...
-
Gas Technician
2 weeks ago
Idaho State Job Bank Boise, United StatesGas Technician - ID001 at WGNSTAR in Boise, Idaho, United States Job Description WGNSTAR is a dynamic and growing company with a global footprint. Primarily focused on the semiconductor industry, we provide a platform for you to expand your career with knowledge gained on the job ...
VIRTUAL - Customer Service Representative - Policy Holder (MST States) - Boise, United States - Farmers Insurance Group
Description
** VIRTUAL - Customer Service Representative - Policy Holder (MST States)**
12413 **We are Farmers**
We are more than just your favorite commercials. We are a passionate, award winning, equal opportunity employer, committed to the strength of a diverse workforce. We are dedicated to supporting the well-being of our people through our extensive suite of benefits, as well as the well-being of the communities we serve through employee volunteer programs and nonprofit partnerships. Helping others in their time of need isnt just our business its our culture **We are Farmers**
**Job Summary**
This position offers a $500 sign-on bonus within your first month of employment and a $1,000 bonus after completing 6 months
This is an hourly position, which ranges from **$16.70-$19.50**. Pay is based on relevant experience and geographical location (cost of living).
FULLY REMOTE: **must be located in the Mountain Standard Time Zone**
Consults effectively with internal and external customers relating to insurance needs, eligibility and solutions to provide a positive customer experience. Utilizes in-depth knowledge of Company products and services while working across multiple lines of insurance and within multiple technology platforms within a fast-paced, dynamic, contact center environment.
**Essential Job Functions**
Resolves customer and agent inquiries, solves problems related to policies.
Consults effectively throughout the insurance life cycle relating to coverage, renewals, cancellations, pricing and other general service related requests.
Utilizes multiple system platforms to conduct research, identify processes and review prior transactions to make sound decisions and recommendations to customers.
Maintains accurate system documentation of customer interactions or transactions, details of inquiries, complaints, or comments, as well as action taken.
Acts as an advocate of the business to identify new coverage opportunities, retain customers and recommend Farmers Insurance to others.
Identifies trends in service and escalates concerns to leadership.
Refers unresolved customer issues to appropriate department for further investigation and handling.
Partners with various departments including Policy Support, Claims and Underwriting in responding to or assisting to resolve customer concerns.
May work with external vendors to further solve for or respond to customer needs.
Builds knowledge and industry acumen through self directed learning to contribute updated content to Knowledge Management system for department use.
Stays current with underwriting and policy guidelines, and other updates including Department of Insurance requirement changes.
May provide peer support.
Performs other duties as assigned.
**Physical Actions**
Sits or stands for extended periods of time, up to a full work shift.
Listens to, interprets, and differentiates auditory information (e.g. others speaking) at normal speaking levels with or without correction.
Visually verifies and reads information. Visually locates material, resources and other objects.
Ability to operate a computer for extended periods of time, up to a full work shift. Physical dexterity sufficient to use hands, arms, and shoulders repetitively to operate keyboard and other office equipment up to a full work shift.
**Education Requirements**
High school diploma or equivalent required.
Associates degree or progress towards the completion of Bachelor's degree preferred.
**Experience Requirements**
One or more years general working experience preferred providing consultative service support within a high volume, complex environment.
**Special Skill Requirement**
Critical Thinking
Advanced conflict resolution skills
Consistently meeting or exceeding performance measurement goals
**Additional Qualification**
Job Location(s): US - ID - Boise, US - ID - Boise-Bannock, US - ID - Boise-Emerald, US - ID - Meridian, US - ID - Pocatello-2500, US - ID - Pocatello-2520, US - ID - Pocatello-Vista, US - ID - Remote, US - MT - Billings-27thSt, US - MT - Billings-31stSt, US - MT - GrtFls-3rd, US - MT - GrtFls-Central, US - MT - Missoula, US - MT - Remote, US - NM - Albque-IndSchol, US - NM - Albque-JuanTabo, US - NM - Albque-Marquete, US - NM - Albque-Wyoming, US - NM - Remote, US - UT - American Fork, US - UT - Ogden, US - UT - Provo, US - UT - Remote, US - UT - Riverdale, US - UT - Salt Lake City, US - UT - Sandy, US - UT - Sandy-Monroe, US - UT - St. George, US - UT - West Valley, US - WY - Cheyenne, US - WY - Remote
and
&v=024){kind=logo}
