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    Senior Infrastructure Analyst - Las Vegas, United States - Link Technologies

    Link Technologies
    Link Technologies Las Vegas, United States

    1 day ago

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    Description
    • JOB-6826
    • Senior Infrastructure Analyst
    • Las Vegas, NV
    • Permanent
    • Link Technologies ), a Las Vegas based IT consulting firm, is currently seeking a Senior Infrastructure Analyst.

      QUALIFICATIONS
      • Bachelor's degree in a computer related field or equivalent training
      • Minimum five (5) years of related experience
      • Experience in communication or related disciple in telephony or communications
      • Microsoft Windows to include system architecture, configuration, file system structures, and system management techniques
      • Perform within change control and ticketing system environment
      • Working knowledge of data entry, computerized maintenance management systems, call center or network operations center, or IT service management systems
      • Must have working technical knowledge of Microsoft Windows environment including Microsoft Exchange Server, Microsoft Active Directory, Windows Server, Windows 10 and Microsoft Office Suite.
      • Must possess excellent oral and written communication skills with proficiency in composition, proofreading, grammar, spelling and punctuation.
      • Pre-placement physical examination, which includes a drug screen, is required.
      • Must possess a current driver's license.
      • Participation in after-hours support pool; requirements include evening and weekend availability
      • Candidate must be a team player with good customer service skills and the ability to work flexible hours if required.
      • Must be willing to perform on-call duty and ensure availability to work non-standard hours.
      PREFERRED
      • Desired working knowledge of the following:
        • Red Hat Enterprise Linux
        • HPE server infrastructure
        • VMWare ESXI
        • Microsoft Configuration Manager
        • Microsoft ADFS
        • SQL Administration
        • SecureID - RSA
        • Tenable Security Center
        • Tenable Nessus
        • Symantec DLP
      • Bonus working knowledge of the following:
        • Forescout
        • CrowdStrike
        • BMC Footprints
        • Carbon Black
        • Cohesity
        • SecureID - RSA
        • Microsoft Certificate Authority
        • Versasec:CMS
      RESPONSIBILTIES
      • Provide support with the installation, operation, builds and maintenance of the Network Infrastructure Equipment, Software, Hardware, Video Teleconference, Audio Visual and NextGeneration Kits.
      • Provide Tier I/II support to Data Center environments including site recoverability of the primary data center.
      • Assume ownership of complete lifecycle of infrastructure systems including but not restricted to input to assessment of design, builds, post installation support, and deployments.
      • Learn and comply with validation requirements, standard-operating procedures (SOP), and change control maintenance for product life cycle.
      • Document adjustments made to hardware and software as well as provide documentation for new systems as needed.
      • Maintain system performance to industry standards.
      • Generates/Reviews Engineering Change Requests for acquisitions and integration of network related equipment and software.
      • Responsible for supporting ECN programs and projects.
      • Learn technical procedures for data collection and measurement.
      • Travel as part of an installation or restoration team when directed and participate as a deployed member when required.
      • Support group's emergency response drills, exercises and real-world events through on-call availability and travel via commercial and military aircraft when required.
      • Reviews and prepares procedures, documentation, and activity reports.
      • Promote project management best practices and continuous improvement.
      • Work with specific task direction and supervision from ECN Senior technical staff and management.
      • Provide Tier III support to Data Center environments including site recoverability of the primary data center.
      • Participate in the project management lifecycle for development and designs of complex network-centric solutions to meet mission demands for the Emergency Communications Network (ECN)
      • Lead the integration and planning of network-centric hardware/software additions, modifications, and recovery; to include budgeting, schedules, proposals, and monitors progress.
      • Develop technical procedures for data collection and measurement.
      • Set guidelines and service levels for network performance and capacity and reviews and directs monitoring activities.
      • Work independently and prioritize work schedule for that department.
      • Mentor other team members and assists management with their training plans and skills assessments/matrix.
      • May ensure appropriate training, tools, hardware, and software are available.
      • May participate in management meetings to help define goals/strategies and to resolve problems.
      • May establish working relationships with client and vendor organizations.
      • May represent the company when in contact with client, outside businesses, and governmental and military agencies.
      • Perform other duties assigned by Management.
      Link Technologies is an equal opportunity employer. All qualified applicants will receive consideration for employment without discrimination based on race, color, religion, sex, gender identity/expression, sexual orientation, national origin, protected veteran status, disability, or any other factors protected by law.
    • Click to Apply
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