Field Application Engineer - Las Vegas, Nevada , Las Vegas, NV, US
2 days ago
Job description
Field Application Engineer – Make Reality Bend
Know Where. Smarter.
About Dot Ai
Dot Ai doesn't "enter markets." We take them.
Our Patented IoT hardware survives forklifts, filth, vibration, and human stupidity. An AI-first SaaS platform that reads physical chaos and makes decisions while everyone else is still blaming integrations.
We build the stack others try to imitate after they lose the deal, and we ship intelligence into the real world and make it stay there.
This is not experimental tech. This is proven, deployed, unforgiving reality, and we like it that way.
About the Role
This is not a support role.
This is not a "solutions" role.
This is not a place to hide when things get hard.
The Field Application Engineer is the closer when technology meets reality. The person who shows up before pilots fail, customers are restless, and excuses are no longer acceptable.
Sales promises it. Product designs it. This role makes it undeniable in the field.
You drop into chaos, rip out guesswork, and leave behind a system that works, scales, and shuts people up. When this role is done, pilots stop being "interesting" and start being production.
If that pressure sounds uncomfortable, this is not your role. If that pressure sounds like home, keep reading.
What You'll Be Doing
- Install, debug, and harden hardware and firmware in environments that do not care about best practices.
- Tear through boot issues with JTAG or OpenOCD and fix problems before vendors finish typing their reply.
- Tune RF where it actually fails, inside warehouses full of steel, forklifts, and interference.
- Build OTA pipelines and provisioning flows that stay secure after deployment, not just on paper.
- Wire telemetry into AWS IoT or Azure IoT and validate streams into Kafka so dashboards stop lying.
- Turn field failures into automated tests that kill regressions permanently.
- Build Grafana dashboards and Prometheus alerts that stop oncall noise instead of documenting it.
- Train operators, lead workshops, and leave behind runbooks that scale knowledge without babysitting.
- Own the field toolchain, spectrum analyzers, protocol sniffers, serial consoles, and everything no one else wants to touch.
- Travel often, because installs are where truth lives.
What You Bring
- Five+ years shipping embedded hardware into real production SaaS environments. Not labs. Not demos. Real fleets.
- Deep fluency in C and C++ firmware workflows and the confidence to unbrick devices under pressure.
- RF instincts across WiFi, BLE, sub gig, and LTE or NB IoT that hold up when theory collapses.
- Edge Linux and OTA experience that survives long after go live.
- Automation discipline in Python or bash that turns late night fixes into permanent guardrails.
- Hands on experience with MQTT, REST, AWS IoT or Azure IoT, and streaming pipelines that convert data into action.
- Observability skills that reduce incidents instead of explaining them.
- Comfort owning ugly problems and making them repeatable.
- Clear technical communication that earns trust without hand holding.
- Willingness to travel because credibility is built on site, not in meetings.
- Degrees are optional: Battle scars are not.
Why Dot Ai
Most companies talk about "the field." Dot Ai builds around it.
This is where patented hardware, AI-first software, and real-world execution collide. The work here does not live in slides. It lives in deployments that hold up under pressure.
If being the reason customers stop guessing and start winning matters, the Sr Field Application Engineer owns that outcome.
The Bottom Line
The Field Service Engineer is the person who turns chaos into contracts and pilots into production, because your work is immediately visible, brutally honest, and impossible to fake.
If you're ready to start doing the work that makes companies untouchable, then stop reading job descriptions and send your resume to or
Know Where. Smarter.
Other Qualifications:
- WIllingness to work on-call 24/7
- Strong knowledge of industry trends and emerging technologies to maintain thought leadership.
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