Lead Server - Savery, United States - The Lodge & Spa at Three Forks Ranch

Description

• Provide high quality service to all guests.
• Trained newly hired staff in quality assurance to serve our quest standards
• Complete all necessary set up, side work and closing duties as assigned
• Check restaurant before, after and during shift for cleanliness and set per standard
• Be knowledgeable of all menu items, their garnish, contents and preparation methods.
• Be Prepared to answer any guest questions about the menu in a direct, concise way.
• Take guest orders correctly, read the order back to the guest and ring orders correctly into IG
• Check screen before sending order to make sure any modifications to order are correct.
• Check food presentation before taking the food from the kitchen to the guest.
• Check guest satisfaction with food quality within two bites
• Foster a climate of cooperation and respect between coworkers
• Requires moving supplies to multiple ranch venues
• Lead server aids staff with daily procedures and led pre-shift group meetings.
• Be willing to work all shifts to ensure the service standards are being met.
• Make sure all Front of the House condiments are available & ready for service.
• Execute defining service to VIP guests and ownership in formal settings.
• Provide excellent and detailed cleanliness and maintenance.
• Assist the F&B director with staff scheduling.
• Knowledgeable about wines and proper wine service
• Performs a weekly F&B front of the house inventory and provides it in a timely fashion so products get ordered.
• Completes monthly front of the house inventory.
• Assists managers/owners in creating company policies and training guides.
• Assist with buffet setup and tear down as needed.

Required:

• 5 years high level food and beverage serving experience. Fine dining preferred.
• Wine knowledge
• Ability to work a split shift when required.
• Ability to lift 25 lbs- Must be able to stand for 8-10 hours daily