Director of Training - Philadelphia, United States - NantHealth

Description

Are you ready to link your passion with a purpose? At NantHealth, we build technology that simplifies healthcare. We manage the data and decisions that help the healthcare industry deliver better patient care. NantHealth's products target specific pain points that inhibit healthcare from reaching its full potential. Our payer-provider collaboration solutions increase operational efficiency, unlock savings, and enhance communications. Our treatment plan validation capabilities help payers better manage costs for oncology and autoimmune conditions. We're seeking innovative thinkers who love doing meaningful work. If you're looking to bring your skills and expertise to a growing technology company, it's time for you to join us

To ensure we can provide the best in healthcare tech, we focus on building the best team. Through holding true to our core values - clarity, empathy, collaboration, integrity, a sense of community, and a pioneering approach - we are creating a vibrant culture where ideas can blossom, people can thrive, and success can flourish.

NantHealth is seeking a skilled Director of Training to create and implement the vision and strategy for End User/Services Training for the NantHealth and OpenNMS product portfolio. As the Director of Training, you'll implement standardized processes to gain efficiencies and create repeatable, visible processes, while collaborating with internal departments with the common goals of producing high level results, profitability, and customer satisfaction.

This role is initially an individual contributor position with the possibility of growing into a management role, leading the team function.

Responsibilities include, but are not limited to:

• Keep up-to-date on training industry trends. Incorporate the latest innovations into training offerings to enhance existing material and improve effectiveness
• Develop and execute annual training plan, maintaining flexibility to adapt training plan to changing business drivers.
• Develop and maintain annual training budget.
• Lead a project team to produce high quality results and sustained high levels of productivity through efficient, appropriate and effective staff utilization. Ensure all instructor/course developer resources have the appropriate tools, knowledge, skills and abilities to effectively deliver the course offerings.
• Collaborate extensively with multiple functional areas and maintain excellent communication with upper management
• Develop, deploy, and implement reporting that measures and quantifies effectiveness of training initiatives and efforts across the board.
• Lead procurement and manage vendor relationships as needed to achieve objectives
• Provide value-added thought leadership to business owners/SMEs/Instructors throughout the creation of training programs.
• Manage complex training projects to ensure timelines, milestones, and deliverables are met in accordance with project plan
• Develop and maintain high quality training materials for End Users across Product Lines and Services. Formats include, but are not limited to, presentations, ILT and e-learning.
• Participate in and lead (as applicable) the support of end user needs as it relates to NantHealth Training Programs
• Measure, analyze and report out on pertinent data monthly including insights gained from user audiences that could inform product, feature and design enhancements.

Education & Experience Requirements:

• 10years related experience withaBachelor's degree
• Experience developing and managing operational and strategic plans with mid- to long term focus (e.g., 2-5 years)
• Previous experience developing end-user trainings for high-profile customers and clients
• Ability to grow and develop into the management track of the organization.

Knowledge, Skills and Abilities:

• Ability to communicates clearly and effectively with parties within and outside of own job area, which may include external clients or vendors
• Ability to influence others outside of own job area on policies, practices and procedures

The salary range for remote US-based applicants for this position is below. The specific rate will depend on the successful candidate's qualifications, prior experience as well as geographic location.

• $115,000 - $145,000 base salary, plus bonus potential.

We value each of our employee's total wellness. From robust medical, dental, and vision insurance, to financial planning assistance, to physical and mental wellness discounts, including an optional annual subscription to the Headspace app and unlimited access to LinkedIn Learning, we understand that our company succeeds when our employees succeed as individuals. Additional notable benefits include:

• Paid Time Off (hourly) / Flex Time Off (salaried) programs for Full Time employees
• Growth and Development opportunities
• 401(k), including a 3% company match
• Paid Holidays
• Paid Parental Leave, including a flexible return-to-work program
• Employee Assistance Program
• Discounts on popular cell phone plan providers
• Life & Disability Insurance
• Travel Assistance
• Education Assistance Program
• And much more

NantHealth is a mandatory vaccination employer in the US and Canada for COVID-19 and its variants. At NantHealth the health and safety of our employees and their families is our top priority. In line with our corporate core value of community, doing our part to ensure our workplace is fully vaccinated is a pioneering step we can take to help stop the spread of COVID-19.The Company requires that its employees in the US and Canada be fully vaccinated, and proof of vaccination will be required prior to start.If we make you an offer and you are not yet vaccinated, we will accommodate a delay in start date. If you require a medical or religious accommodation, we will engage in the interactive process with you.

NantHealth provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.