- Requisitions additional help as required by banquet schedule.
- Directs setting up of tables, and decorations
- Plans the serving order and orchestrates its completion in a timely, quiet and courteous manner
- Supervises wait staff and set up staff. Trains all set up and wait staff. Ensures that waiters andwaitresses are ready to serve meal when it is prepared
- Takes the initiative to greet guests in a friendly and warm manner and ensures all needs are met
- Observes guests to fulfill any additional requests, to perceive when next course should begin, orwhen meal is completed
- Aides in the operation of Banquet department
- Ensures all Banquet checks closed and have the checks sign by the client
- Actively participates in room set up and service9.Inventories all equipment
- Displays awareness and compliance with security, safety, emergency and energyprocedures
- Relieves Banquet Manager and operates the department
- Provide exceptional guest service to all customers
- Provide support to the Captain for their function and coach them to success
- Assign closing duties for Captains
- Anticipate guest's needs and monitor the guests dining experience to ensure satisfaction withfood and service
- Assist and ensure all buffet labels are done. Complete all labels for next shift/next day events.
- Other duties as assigned
- Use judgment and reasoning to cope with emergencies such as sudden illness, accident, orinterrupted service.
- Perform a variety of activities, changing activities frequently and sometimes without notice
- Plan and carry out an activity, such as a card party or dance.
- Plan the work of others
- HS Diploma or equivalent
- Minimum 3 years' experience in banquets or food service.
- Microsoft office
- TIPS certification and Food Safety certification or Tennessee Alcohol Beverage certification
- Medical, dental, and vision (HSA available)
- Company-paid disability & life insurance
- Employee Assistance Program
- Supplemental benefits
- 401(k) with match
- Employee discounts
- Paid vacation & sick time
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Senior Banquet Captain - Nashville - HM Alpha Hotels
Description
DivisionGrand Hyatt Nashville
Description
The Senior Banquet Captain will plan the serving details for banquets, receptions, and other social functions.
HOW YOU'LL SHAPE THE EXPERIENCE & FUTURE
Position Requirements
Successful completion of a background check is required prior to employment.
Category
Banquets
Location
Grand Hyatt Nashville 229
Full-Time/Part-Time
Full-Time
Shift
-not applicable-
CA Pay Range
Number of Openings
1
Req Number
BAN
EOE Statement
HM Alpha Hotels & Resorts is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind. We are committed to providing an environment of mutual respect, the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, sex (including pregnancy and gender identity), national origin, age (40 or older) disability, genetic information, family or parental status, military service, or any other status protected by the laws or regulations in the locations where we operate. HM Alpha Hotels & Resorts will not tolerate discrimination or harassment based on any of these characteristics.
This position is currently accepting applications.
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