Senior Banquet Captain - Nashville - HM Alpha Hotels

    HM Alpha Hotels
    HM Alpha Hotels Nashville

    1 week ago

    Description
    Division
    Grand Hyatt Nashville

    Description

    The Senior Banquet Captain will plan the serving details for banquets, receptions, and other social functions.

    HOW YOU'LL SHAPE THE EXPERIENCE & FUTURE
    • Requisitions additional help as required by banquet schedule.
    • Directs setting up of tables, and decorations
    • Plans the serving order and orchestrates its completion in a timely, quiet and courteous manner
    • Supervises wait staff and set up staff. Trains all set up and wait staff. Ensures that waiters andwaitresses are ready to serve meal when it is prepared
    • Takes the initiative to greet guests in a friendly and warm manner and ensures all needs are met
    • Observes guests to fulfill any additional requests, to perceive when next course should begin, orwhen meal is completed
    • Aides in the operation of Banquet department
    • Ensures all Banquet checks closed and have the checks sign by the client
    • Actively participates in room set up and service9.Inventories all equipment
    • Displays awareness and compliance with security, safety, emergency and energyprocedures
    • Relieves Banquet Manager and operates the department
    • Provide exceptional guest service to all customers
    • Provide support to the Captain for their function and coach them to success
    • Assign closing duties for Captains
    • Anticipate guest's needs and monitor the guests dining experience to ensure satisfaction withfood and service
    • Assist and ensure all buffet labels are done. Complete all labels for next shift/next day events.
    • Other duties as assigned
    KEY STRENGTHS FOR SUCCESS
    • Use judgment and reasoning to cope with emergencies such as sudden illness, accident, orinterrupted service.
    • Perform a variety of activities, changing activities frequently and sometimes without notice
    • Plan and carry out an activity, such as a card party or dance.
    • Plan the work of others
    ACADEMIC BACKGROUND
    • HS Diploma or equivalent
    • Minimum 3 years' experience in banquets or food service.
    • Microsoft office
    • TIPS certification and Food Safety certification or Tennessee Alcohol Beverage certification
    Benefits
    • Medical, dental, and vision (HSA available)
    • Company-paid disability & life insurance
    • Employee Assistance Program
    • Supplemental benefits
    • 401(k) with match
    • Employee discounts
    • Paid vacation & sick time
    Pay Rate: $13.00/hour + Gratuity

    Position Requirements

    Successful completion of a background check is required prior to employment.

    Category
    Banquets

    Location
    Grand Hyatt Nashville 229

    Full-Time/Part-Time
    Full-Time

    Shift
    -not applicable-

    CA Pay Range

    Number of Openings
    1

    Req Number
    BAN

    EOE Statement
    HM Alpha Hotels & Resorts is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind. We are committed to providing an environment of mutual respect, the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, sex (including pregnancy and gender identity), national origin, age (40 or older) disability, genetic information, family or parental status, military service, or any other status protected by the laws or regulations in the locations where we operate. HM Alpha Hotels & Resorts will not tolerate discrimination or harassment based on any of these characteristics.

    This position is currently accepting applications.

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