Automotive Service Advisor - Salinas, CA
7 hours ago

Job description
Automotive Service Advisor (Bilingual)
Spanish and English Required
Trustlane Automotive — Salinas, CA
We're not looking for an order-taker.
We're looking for a problem solver and communicator.
Trustlane Automotive is a fast-growing, high-car-count independent shop with a strong reputation (4.8? and 900+ reviews). Our technicians perform at a high level — which means our Service Advisors have real opportunity to succeed, earn, and grow.
If you naturally take ownership, communicate confidently, and enjoy helping people make decisions — you'll do very well here.
What This Job Looks Like
You'll be the bridge between customer and technician.
• Listen to customer concerns and build trust
• Present inspections and recommendations clearly
• Manage workflow in a fast paced environment
• Keep communication moving — no customers left guessing
• Work as a team with technicians and leadership
• Help customers prioritize repairs (not pressure selling)
This is a structured shop — you won't be guessing what to do.
Pay & Benefits
Base pay + uncapped commission
Typical earnings: $60,000 – $120,000+ per year
Many advisors earn: $5,000 – $10,000/month
We reward performance — not seniority.
• Health, dental & vision insurance
• Simple IRA retirement plan
• Paid time off + holidays
• Employee discounts & wholesale pricing
• Birthday & anniversary recognition
• Clear growth path into leadership
What We're Looking For
• Previous Service Advisor / Service Writer experience (independent or dealership)
• Bilingual English/Spanish required
• Organized and comfortable in a busy shop
• Strong communicator — customers trust you quickly
• Team mindset (no lone wolves)
• Goal-oriented and accountable
About Trustlane Automotive
We're a locally owned shop built on structure, accountability, and respect.
Our goal isn't just fixing cars — it's building people and careers.
We serve customers throughout Monterey County.
Candidates from Salinas, Marina, Seaside, Monterey, Watsonville, Gilroy, Hollister and surrounding areas welcome.
Apply directly through HireClick
or text confidential)
Video introductions welcome — we like meeting people before resumes.
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