- Provides technical guidance and support to Client Service Rep team members
- Mentors and trains Client Service Rep team members in application processes to ensure professional, courteous and accurate customer service
- Handles a variety of policy applications including more complex cases
- Prioritizes and organizes case work in high volume, quick paced production environment
- Responsible for maintaining complete and accurate internal documentation that meets regulatory and compliance with company standards
- Supports less experienced Client Services Representatives which includes day to day training, Understanding the strengths and weaknesses of team members
- Calculates cash values, premium refunds/changes, loan balances or other such values
- Provide feedback regarding training to management, as needed
- Organizing task and setting goals
- Upholding the vision of the group; solving problems and resolving conflict
- Successfully implement any new training initiatives
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Merchandising Lead and Trainer
2 weeks ago
Acosta, Inc. Austin, United StatesMerchandising Lead and Trainer · General Information · Company: PRE-US · Location: AUSTIN, Texas, 78745 · Ref #: 35749 · Function: Merchandising · Employment Duration: Part-time · Description and Requirements · As one of Premium's vital merchandising lead and trainers, you'll ens ...
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Team Lead
2 weeks ago
Remote Worker LTD. Austin, United StatesJob Description · Job Description · Salary: $45,000.02 / year · Team Lead · We're looking for a highly motivated, detail-oriented, customer service professional with a strong desire to assist our team and unlock productivity and efficiency gains. This is a full remote positio ...
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Team Lead
2 weeks ago
GO Car Wash Management Corp Austin, United StatesJob Description · Job DescriptionTEXT "GOMILES" to to APPLY · GO Car Wash is one of the fastest growing car wash operators in the United States, with locations in multiple states from coast to coast. And we keep adding more · At GO Car Wash, we're committed to providing an engagi ...
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Team Lead
2 weeks ago
Peddle Austin, United StatesJob Description · Job Description Salary: $45,000.02 / year · Team Lead · Were looking for a highly motivated, detail-oriented, customer service professional with a strong desire to assist our team and unlock productivity and efficiency gains. This is a full remote position. ...
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Epidemiologist Team Lead
3 hours ago
Texas Department of Aging & Disability Services Austin, United StatesJob Description: · Under limited supervision of the Manager for Chronic Disease Epidemiology (CDE) branch within the Health Promotion and Chronic Disease Prevention Section (HPCDPS), performs advanced and senior-level epidemiological analysis and surveillance activities for the H ...
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Records Team Lead
3 weeks ago
Texas Department of Aging & Disability Services Austin, United StatesJob Description: · Program Specialist IV, Records Lead · Under the supervision of the Civil Rights Records Manager, performs highly complex (senior level) consultative and technical assistance work in support of the HHSC Civil Rights Office (CRO) records management program. Serve ...
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Lead - Personal Trainer
2 weeks ago
Life Time Fitness Austin, United States.Position SummaryThe Lead-Personal Training is responsible for providing mentoring and leadership to the Personal Training department as they deliver Dynamic Personal Training and coaching to members to help them achieve their goals. The Lead-Personal Training will serve as a rol ...
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Daycare Team Lead
2 days ago
Learning Care Group Austin, United StatesDaycare Team Lead · Share by Email Share on LinkedIn Share on Twitter \_campaign=ss\_tw&related=) Share on Facebook · Apply ) · + Brand: Children's Courtyard · + Location: · 11012 Harris Branch Pkwy · Austin, · TX · + Requisition ID: · + Date Posted: 5/9/2024 · Join a str ...
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Operations Team Lead
2 weeks ago
Emerald Cloud Lab Austin, United StatesThe Emerald Cloud Laboratory (ECL) enables life scientists to move out of the lab, and to conduct research entirely from a computer. Stepping away from manual completion of experiments at the bench, scientists on the ECL leverage the remote, automated execution of all standard bi ...
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Daycare Team Lead
2 days ago
Learning Care Group Austin, United StatesDaycare Team Lead · Share by Email Share on LinkedIn Share on Twitter \_campaign=ss\_tw&related=) Share on Facebook · Apply ) · + Brand: Children's Courtyard · + Location: · 4213 Spicewood Springs Rd · Austin, · TX · + Requisition ID: · + Date Posted: 4/25/2024 · Join a s ...
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Daycare Team Lead
2 days ago
Learning Care Group Austin, United StatesDaycare Team Lead · Share by Email Share on LinkedIn Share on Twitter \_campaign=ss\_tw&related=) Share on Facebook · Apply ) · + Brand: Children's Courtyard · + Location: · 12336 N Mopac Expy · Austin, · TX · + Requisition ID: · + Date Posted: 5/6/2024 · Join a strong co ...
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Engineering Team Lead
52 seconds ago
Kleinfelder Austin, United StatesJob Description: · Doucet, A Kleinfelder Company offers civil engineering, geospatial, and design services for a full range of projects large and small, private and public. Our core capabilities include Land Development, Public Works and Water Resources, Transportation, Geospati ...
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Daycare Team Lead
2 weeks ago
North Country Academy Austin, United StatesThis is more than just a daycare job. It's a journey, where you learn, grow, thrive-and play-every day. Are you a teacher ready for your next step? Being a Team Lead at a child care center is something special. We're hiring and we want difference makers who will inspire children ...
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Red Team Lead
1 week ago
Sailpoint Technologies Holdings Inc. Austin, United StatesSailPoint's Cybersecurity organization is seeking a Red Team Lead with a passion for cybersecurity and protecting the organization. The successful candidate will establish our new in-house red team capabilities, continually test the security of our products, enterprise and respon ...
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Mep Team Lead
2 weeks ago
Optimal Staffing Austin, United StatesJob Description · Job DescriptionWe are currently seeking an experienced and highly skilled Senior MEP Lead to join our team. The Senior MEP Lead will play a crucial role in coordinating and overseeing the Mechanical, Electrical, and Plumbing aspects of our projects. The ideal ca ...
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ReStore Team Lead
4 days ago
Austin Habitat for Humanity Austin, United StatesJob Description · Job DescriptionAustin Habitat for Humanity ReStore is a discount home improvement store and donation center. With locations in the Austin and San Marcos area, the ReStore is committed to increasing the community's access to affordable building materials, diverti ...
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Procurement Team Lead
2 weeks ago
Rosendin Austin, United StatesJob Description · Job DescriptionWhether you're a recent grad or a seasoned professional, you can experience meaningful career growth at Rosendin. Enjoy a true sense of ownership as you work with a proven industry leader on some of the most exciting and high-profile projects in t ...
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Team Lead
2 weeks ago
Peddle Austin, United StatesJob Description · Job DescriptionSalary: $45,000.00/year · Team Lead · We're looking for a highly motivated, detail-oriented, customer service professional with a strong desire to assist our team and boost department performance. This is a full remote position. · What That Means ...
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Team Lead
1 month ago
Pensa Systems Austin, United States Full timeTeam Lead - Sr. Platform Engineer · About Pensa Systems · Pensa Systems is a fast growing, leading innovator in advanced AI and computer vision, focused on delivering transformative solutions for the multi-trillion-dollar global retail industry. Our mission is to revolutionize re ...
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Team Lead
3 weeks ago
Peddle Austin, United StatesJob Description · Job DescriptionSalary: $45,000.02 / year · Team Lead · We're looking for a highly motivated, detail-oriented, customer service professional with a strong desire to assist our team and unlock productivity and efficiency gains. This is a full remote position. · Wh ...
Client Services Team Lead/Trainer - Austin, United States - National Western Life Insurance Company
Description
Job SummaryThe Client Service Team Lead/ Trainer is responsible for providing technical guidance and support, training team members, setting strategy and monitoring progress towards goals based on each member's strengths and skills.
The Client Service Team Lead/ Trainer is responsible for providing technical guidance and support, training team members, setting strategy and monitoring progress towards goals based on each member's strengths and skills.
Essential Functions