Customer Engineer - San Francisco, CA

Only for registered members San Francisco, CA, United States

4 weeks ago

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Job summary

We're a series B startup, and have raised $65 million from Emergence Capital, Y Combinator, and the founders of PayPal and Twilio.

Responsibilities

  • Serve as the primary point of contact for customers and developers seeking technical assistance via email, Slack, video calls, and community channels (e.g., Discord).
  • Diagnose and resolve technical issues related to our platform, escalating complex problems as needed.

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